About the Role We're looking for a Senior UX Writer to shape clear, empathetic, and effective in-app copy for our client, a leading mobile banking app. You'll help improve customer experience, meet user needs, and support business goals through thoughtful, data-informed writing.
Responsibilities
- Develop and implement UX copy for new features and user onboarding (Ukrainian and English)
- Analyze existing functionality and propose improvements through microcopy optimization
- Gather, analyze, and systematize copy requirements from stakeholders (Product Owners, business analysts, legal team)
- Build and maintain a unified Tone of Voice and glossary/guidelines for the app
- Prepare copy specifications for the development team
- Monitor the market and track global UX writing best practices
- Use analytics tools and conduct research to evaluate copy effectiveness
- Collaborate cross-functionally with design, engineering, legal, and marketing teams
Requirements
- Higher education in philology, journalism, marketing, sociology, communications, or related field
- 3+ years as a UX writer or product copywriter in a product IT company or banking sector
- Strong understanding of mobile product development processes and UX/UI design
- Experience testing hypotheses around product copy
- Experience with analytics/metrics to evaluate interface copy
- Knowledge of Agile methodologies
- Strong communication and cross-functional collaboration skills
- Fluent, flawless Ukrainian (business style, grammar)
- Advanced-level English
Nice to Have
- Banking/fintech experience
- Basic understanding of APIs and integrations
- Experience launching new products from scratch
- Figma skills
Key Competencies
- Strategic thinking, results orientation, customer focus
- Data analysis (A/B testing copy)
- Commercial/product thinking
- Effective communication with stakeholders
We offer*:
- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Memorable anniversary presents
- Corporate events and team buildings
- Other location-specific benefits
*not applicable for freelancers
Skills Required
- Higher education in philology, journalism, marketing, sociology, communications, or a related field
- 3+ years of experience as a UX writer or product copywriter in a product IT company or banking sector
- Strong understanding of mobile product development processes and UX/UI design
- Experience testing hypotheses around product copy
- Experience using analytics and metrics to evaluate interface copy
- Knowledge of Agile methodologies
- Strong communication and cross-functional collaboration skills
- Fluent Ukrainian with excellent business-style grammar
- Advanced-level English
- Banking or fintech experience
- Basic understanding of APIs and integrations
- Experience launching new products from scratch
- Figma skills
What We Do
N-iX is a global software solutions and engineering services company that helps world’s leading organizations turn challenges into lasting business value, operational efficiency, and revenue growth using advanced technology. Whether you need to build a custom solution, modernize your digital product or acquire extra tech expertise - we have the experience and capabilities to ensure your success. With over 2,000 professionals in 25 countries across Europe and the Americas, N-iX offers expert solutions in cloud, data analytics, embedded software, IoT, AI, machine learning, and other tech domains. Being in business for over two decades, we have worked with dozens of industry-leading enterprises and Fortune 500 companies creating value across a wide variety of sectors, including finance, manufacturing, supply chain, retail, e-commerce, healthcare, and more. Our unique combination of business domain expertise and technical know-how enables us to effectively collaborate with ISVs, tech companies, and enterprises of all sizes. Thanks to the strong tech ecosystem and partnerships with AWS, GCP, Microsoft, SAP, OpenText, Snowflake, and others, we bring extra speed, scale and efficiency to more than 160 organizations across the globe. N-iX is recognized by numerous industry awards, such as CRN Solution Provider 500, Global Outsourcing 100 by IAOP, ISG Provider Lens™, Modern Application Development services providers by Forrester, etc
