Senior UX Writer

Posted 2 Days Ago
Be an Early Applicant
6 Locations
Hybrid
Senior level
Cloud • Software
The Role
Design clear, concise in-product content for the Scaleway Console (labels, flows, microcopy, errors, onboarding). Collaborate with product squads, use Figma/Git/Markdown, ensure consistency, simplify cloud concepts for technical B2B users, and scale documentation practices.
Summary Generated by Built In
OUR STORY:
 
🇪🇺 Join Scaleway and shape the sovereign cloud of tomorrow !
Since 1999, we have been designing secure, sustainable infrastructures aimed at supporting the most ambitious companies.
 
Historically known for our dedicated servers (Dedibox), we made a strategic shift to cloud computing in 2015. Staying true to our principles of simplicity, flexibility, and technical excellence, we have become one of the leading players in Europe in the sector.
 
With the rise of artificial intelligence, we have strengthened our commitment, supported by the Iliad Group, which is investing €3 billion to develop a serious, sovereign AI alternative to American and Asian giants.
 
Every day, thanks to our fast-growing portfolio of cloud and AI products (bare metal, containerization, serverless, AI, etc.), Scaleway proudly serves thousands of customer across the private and public sector, from corporations like France Télévisions or Hachette Livre, to fast-growing startups like Photoroom and Biolevate, to institutions like the City of Copenhagen.
 
📍 Our offices are located in Paris, Lille, Toulouse, Rennes, Rouen, Bordeaux and Lyon.
 

WHY WE NEED YOU ?
Our growth is driving us to strengthen our Product Documentation team to clarify and elevate the user experience of the Scaleway Console.
Your mission will be to design clear, concise, and consistent content for our Console interface, adopting a content-first approach in product discovery and delivery, in order to improve usability, ensure consistency across products, and scale our documentation practices.
 
YOUR FUTURE TEAM
We work in a collaborative and international environment where the diversity of Scalers, combined with a spirit of sharing, helps bring new projects to life every day, advancing our ambitions together.
 
You will be part of a team of 7 people composed of 5 Tech Writers and 2 UX Writers.
The team is organized by product expertise (Compute, Network, etc.), and each writer owns a specific domain. You will work in close collaboration with Product Designers, Product Managers, and Developers within product squads to improve Console clarity, align UX and content, and contribute to scalable documentation practices.
 
YOUR DAILY ROUTINE
- Write and improve in-product content for the Scaleway Console (labels, flows, microcopy, error messages, onboarding content)
- Participate in product squad rituals (weekly meetings, discovery sessions, refinements)
- Contribute to design reviews with a content-first and UX-driven mindset
- Ensure consistency with the style guide and global content standards
- Collaborate closely with Designers, PMs, Developers, and Tech Writers
- Review and refine existing wording to improve clarity and usability
- Occasionally contribute to technical documentation updates
- Work with tools such as Figma, Git, and Markdown (docs-as-code environment)
- Simplify complex cloud concepts for a technical B2B audience
- Support content scalability and translation quality
 
ABOUT YOU
HARDSKILLS :
- 5+ years of experience in UX Writing, Technical Writing, or Product Content Design
- Experience working on complex digital products, ideally in cloud computing, SaaS, or technical B2B environments
- Strong ability to simplify technical concepts into clear user-facing content
- Hands-on experience with Figma, Git, and Markdown (docs-as-code approach appreciated)
- Professional fluency in English (written and spoken)
 
SOFTSKILLS :
- Autonomous and able to lead content topics across stakeholders
- Strong collaboration skills in cross-functional environments
- Structured and detail-oriented mindset
- Critical thinking and ability to challenge product wording constructively
- Technical curiosity and willingness to deepen cloud knowledge
 
WHAT YOU WILL FIND AT SCALEWAY ++++
Hybrid work: We offer up to 3 days of remote work per week.
Offices: Our offices are spacious, dynamic workspaces with bold design, conveniently located near public transport. Most of our offices feature outdoor spaces (terraces) and bike parking facilities.
Dining: Our chef provides a healthy meal service at the headquarters, and breakfast is available across all our sites year-round. Scalers working from regional sites enjoy a Swile card for lunches.
Well-being commitments: Whether it’s access to a gym, daycare places, or discounted services for caring services, Scaleway is committed to supporting Scalers in maintaining a balanced life.
International environment: With dozens of nationalities, Scaleway offers a stimulating environment where English is as widely spoken as French.
Career & Mobility: Our managers value internal mobility, and opportunities to transition to other entities within the Iliad Group are accessible to all Scalers.
 
🚀 Why join the Scaleway adventure ?
A rich and diverse product offering: Scaleway offers over 100 public cloud products in IaaS, PaaS, and AI.
A cutting-edge technical environment: Scaleway provides modern infrastructures, including high-performance bare metal servers, to tackle exciting technical challenges.
Commitment to responsible cloud: Scaleway is dedicated to a more responsible cloud, with data centers powered solely by renewable energy since 2017, minimizing our ecological footprint and holding top-level certification.
 
🔜 THE NEXT STEPS
Screening call with our recruiter
Interview with our VP of Product
Take-home use case to redesign the wording of a Console feature from scratch and validate your expertise (1h debrief)
Technical interview with a UX Writer and a Tech Writer to deepen discussions
Final interview with a Product Manager and a Product Designer

At Scaleway, we are committed to building an inclusive and respectful workplace where everyone has a fair opportunity to thrive.
All applications are considered with care, regardless of age, gender, sexual orientation, ethnic or social background, religion, disability, or any other characteristic.
We believe great ideas come from everywhere, and everyone which is why you should definitely apply. 

Skills Required

  • 5+ years of experience in UX Writing, Technical Writing, or Product Content Design
  • Experience working on complex digital products, ideally in cloud computing, SaaS, or technical B2B environments
  • Strong ability to simplify technical concepts into clear user-facing content
  • Hands-on experience with Figma
  • Hands-on experience with Git
  • Hands-on experience with Markdown (docs-as-code approach appreciated)
  • Professional fluency in English (written and spoken)
  • Autonomous and able to lead content topics across stakeholders
  • Strong collaboration skills in cross-functional environments
  • Structured and detail-oriented mindset
  • Critical thinking and ability to challenge product wording constructively
  • Technical curiosity and willingness to deepen cloud knowledge
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The Company
HQ: Paris, Paris
555 Employees
Year Founded: 1999

What We Do

Welcome to Scaleway: Europe's empowering cloud provider We are the preferred cloud solution, empowering developers and businesses to seamlessly build, deploy, and scale applications across diverse infrastructures. Our global presence spans Paris, Amsterdam, and Warsaw, serving a thriving community of over 25,000 businesses, including pioneering European startups. Why Choose Us? Our comprehensive cloud ecosystem is distinguished by multi-AZ redundancy, delivering a robust foundation for uninterrupted operations. What sets us apart is not just our state-of-the-art data centers, powered entirely by renewable energy, but also our commitment to providing a smooth developer experience. Scaleway is the choice for those seeking native tools to navigate and manage multi-cloud architectures effortlessly. What We Offer: We offer fully managed solutions for bare metal, containerization, and serverless architectures. We believe in empowering our customers with choices: the choice to determine the location of their data, the choice to select the architecture that best suits their business needs, and the choice to scale responsibly. Our Advantages: Multi-AZ Redundancy: Ensure business continuity with our robust multi-AZ redundancy. Smooth Developer Experience: Streamline your development process with a user-friendly environment. Renewable Energy Data Centers: Contribute to a sustainable future by hosting your applications in data centers powered solely by renewable energy. Native Tools for Multi-Cloud: Seamlessly manage and optimize your multi-cloud architectures with our native tools. Choose us, Choose Innovation: We're not just a cloud provider; we are your partner in innovation. Choose us for the freedom to decide where your data resides, the flexibility to tailor your architecture to your business, and the responsibility to scale in an environmentally conscious manner.

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