At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!
Calling all Web UX/UI Designers! Constant Contact is undergoing an exciting brand transformation—modernizing our identity, voice, and digital presence to better connect with today’s small businesses. We're reimagining constantcontact.com to deliver a seamless, human, and inspiring user experience. As an Associate Creative Director of Website and UX Design, you'll play a pivotal role in shaping this transformation, turning strategy into thoughtful, conversion-driven design. This is an opportunity to create digital experiences that not only look great but work beautifully—balancing brand storytelling with usability and performance.
A portfolio is required, so please be sure to include yours in your application—we can't wait to see your work!!
What You’ll Do:
- Lead UX and UI design for website pages, landing pages, and marketing campaign experiences.
- Translate business objectives into intuitive, user-friendly digital designs.
- Design within Contentful CMS, ensuring modular scalability and consistency.
- Partner with developers to ensure responsive, high-performance implementation.
- Conduct user research and apply data-driven insights to improve UX and conversion.
- Contribute to and maintain design systems, templates, and UI pattern libraries.
- Collaborate with cross-functional stakeholders across marketing, product, and brand.
- Continuously test and iterate for accessibility, usability, and performance.
Who You Are:
A visually creative Web UX/UI Designer who blends artistry with problem-solving to design digital experiences that are both beautiful AND intuitive!
Qualifications
- Education: Bachelor’s in Design, HCI, Digital Media, Visual Communication, or related field (or equivalent experience).
- Certifications: UX/UI (e.g., NN/g, GA, IDEO U), Accessibility (e.g., IAAP CPACC), Agile/Scrum (e.g., CSM, PMI-ACP).
- Experience: 5–8 years in UX/UI with strong web focus; background in SaaS or B2B digital marketing preferred.
- Portfolio: Demonstrates responsive web design, UX flows, and strong visual craft.
Skills & Tools
- Design: Figma (primary), Sketch, Adobe CC.
- Prototyping/Testing: Figma, InVision, Maze, UserTesting.
- CMS: Advanced Contentful or other headless CMS.
- Collaboration: Jira, Confluence, Slack, Miro.
Standards: WCAG, responsive design best practices. - Bonus: HTML/CSS basics, CRO/analytics (GA4, Hotjar, Optimizely), SEO, marketing automation.
Additional Strengths
- Experience designing in component-based CMS environments.
- Strong grasp of accessibility, performance, and conversion.
- Skilled in A/B testing and cross-functional team collaboration.
- Excellent communicator and presenter
This role requires experience with Contentful CMS and the ability to design within modular, component-based systems.
The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.
Why You’ll Love Us:
- We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
- Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
- You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
- A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family
At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.
Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.
Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.
Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact [email protected].
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Recruiters and Staffing Agencies:
Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
Top Skills
What We Do
At Constant Contact we empower business owners and nonprofit leaders to follow their passions, grow, and succeed. We deliver success for our customers and our people.
Relationships and connection are at the core of everything we do. We connect our customers to the tools they need to grow and succeed. We build strong relationships with our customers so they have a marketing partner they can rely on. And we form connections with each other so that everyone feels included, supported, and heard. We close the gap between what is and what can be through innovation, and we do it all with a deep sense of integrity. When you’re at Constant Contact, you’re connected to people and resources that help you take the next step.
Why Work With Us
This is more than a workplace—it’s a community built on impact, innovation, and connection. We help small businesses thrive, and that purpose drives our team. With exceptional benefits, growth opportunities, and a supportive culture, our people are united by a passion for work that truly matters.
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