The Role
As a Senior UX/UI Designer, you will lead design projects, facilitate workshops, conduct research, and create user-centered designs. You'll collaborate with clients and teams to turn insights into actionable outcomes.
Summary Generated by Built In
ImageX has an opportunity for a freelance Senior UX/UI Designer – an exceptional communicator and presenter with strong consulting instincts, attention to detail and a passion for high quality, user centred design. ImageX is a full-service web agency where innovation and learning are prized and everyone’s voice is heard. Your colleagues are passionate about creating digital experiences that people love and deliver results.
Things are heating up fast, and we’re gearing up for some exciting new work ahead! We’re looking for a talented Senior UX/UI Designer who’s ready to jump in when projects launch. This is a remote freelance role, averaging around 20 hours per week, with flexibility during business hours based on client and project needs.
This is your opportunity to build a long-term freelance partnership with an industry-leading web development agency that encourages collaboration, supports work-life balance, and values contractors as integral members of the team.
About You:
You are a Senior-level UX designer with solid UI craft. You command a room without steamrolling it - facilitating workshops, handling live Q&A, and holding boundaries with empathy to guide better outcomes. You think on your feet, collaborate like a boss, and love turning ambiguity into clear decisions.
About the Position:
Working alongside our talented team, you will lead and contribute to design outcomes across client engagements. This role is client-facing and consultative: you’ll frame problems, facilitate discovery and testing, present recommendations, and help unblock teams. You are always evolving, staying current on digital trends and apply responsible AI to improve delivery without compromising privacy or quality.
As a Senior UX/UI Designer you will:
- Lead client workshops (discovery, prioritization, user testing) and drive decisions with clear facilitation and synthesis.
- Present work persuasively to executives and cross-functional teams; explain the why behind design decisions and trade-offs.
- Plan and conduct research (interviews, usability tests, surveys, heuristic and IA evaluations); turn findings into actionable insights.
- Design IA (navigation, sitemaps, taxonomy/labeling) and validate via card/tree testing.
- Create flows, wireframes, and prototypes to explore interactions and de-risk scope.
- Define and extend design systems (components, tokens, guidelines) with accessibility (WCAG 2.2) in mind.
- Partner with Project Managers and Engineering to refine scope, handle constraints, and ship high-quality experiences.
- Apply AI tools responsibly to accelerate research synthesis, explore design variations, and analyze feedback—with privacy, consent, and anonymization best practices.
- Measure impact using agreed success criteria (e.g., task success, CSAT, conversion, support deflection).
You Need:
- Exceptional communication & presentation skills - translating complexity, handling live Q&A, and influencing decisions with high EQ.
- Consulting mindset: pushing back with empathy, reframing asks, removing impediments, and aligning stakeholders.
- Skilled facilitator of discovery sessions, user-testing workshops, and critiques with clear outcomes.
- Senior UX craft: end-to-end flows, wireframes, prototypes; strong visual/UI; accessibility and design systems.
- Information architecture depth: navigation, sitemaps, taxonomy; validates via card/tree testing.
- Research proficiency: plans and runs studies; turns findings into actionable recommendations.
- Tools: Figma, Adobe CC; comfortable with testing/IA platforms (e.g., Optimal Workshop).
- Applied AI: uses AI to speed research/design and analyze feedback, optimizing workflows and budgets—while following safe, ethical practices (privacy, consent, anonymization, human oversight).
Assets:
- Experience leading/mentoring more junior team members
How to Apply:
Please apply through our online application form with your cover letter and resume.
Please apply through our online application form and include 2–3 case studies showing the business/user problem, your role, key decisions, artifacts (flows, IA, prototypes), and measured outcomes.
Compensation
Target Hourly Rate Range: $75.00-$85.00/hour CAD (*based on benchmarking for our Vancouver location - subject to change based on location and experience)
Pay Equity
Our focus is ensuring fair compensation based on the unique skills and experience of each team member while aligning with defined pay ranges established through extensive market research.
Where our team members are located is crucial for operational efficiency, client service, and compliance with provincial legislation. Even for remote positions, specific placement within a Province or Territory influences the cost of living and market compensation, resulting in potential rate variations.
About ImageX:
Enterprise Drupal, Simply Delivered.
Our team is a distributed workforce with established teams in North America, Latin America and Europe. We put extra emphasis on enhancing the virtual relationships, but also work hard to create opportunities to have face-to-face co-working days and other get-togethers in each region whenever possible. Our goal is to exceed the expectations of both clients and our team – which means we value creativity, involvement, flexibility & being crazy in love with what we do.
ImageX is an award-winning enterprise Drupal agency that was founded in 2001. We’ve helped global brands including Apple, YMCA, and Trinity University architect complex technical solutions and create meaningful digital experiences through user experience, content strategy, visual design, and ongoing digital strategy. Learn more about us at http://imagexmedia.com/about.
Top Skills
Adobe Cc
Figma
Optimal Workshop
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The Company
What We Do
Founded in 2001, ImageX is a technology & web agency with a global reach. We've helped brands across the world such as Disney, Apple, YMCA, Samsung, Adidas, Adobe, and Stanford University architect complex technical solutions and create meaningful digital experiences through user experience, content strategy, stunning visual design and ongoing digital strategy.
With offices in Vancouver (HQ), Canada, Kyiv, Ukraine, and team members throughout North America, ImageX offers 24-hour web support to brands both big and small.
ImageX was awarded the Great Place to Work certification in 2020.
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