The Role
The role involves conducting user research, synthesizing insights into actionable strategies, measuring product impact, and influencing stakeholders to align on product directions.
Summary Generated by Built In
RYZ Labs is seeking a Senior UX/Product Researcher to drive 0→1 and 1→N product outcomes by turning customer interviews, surveys, and usage data into clear product strategy, EPICs, and prioritized roadmaps. You’ll own the end-to-end research loop (plan → gather → synthesize → recommend → influence) and partner closely with Product, Design, and Engineering to ship initiatives that deliver 10x impact.
What you’ll do
Customer Discovery: Plan and run user research (interviews, diary studies, concept/usability tests, surveys) and create scalable guides and processes.
Synthesis: Combine qualitative and quantitative data (interviews, surveys, funnels, NPS/CSAT) into actionable insights, JTBD, and opportunity maps; build frameworks like personas, journey maps, and opportunity solution trees.
Strategy & Execution: Translate insights into product strategies, EPICs, and PRDs; facilitate structured decision-making sessions.
Measurement & Experimentation: Define KPIs, set baselines, and run lightweight experiments to validate direction and impact.
Influence & Enablement: Present insights to align stakeholders and coach PMs/designers on research best practices.
What we’re looking for
- 5–8+ years in UX/Product Research or Insights roles embedded with Product, Design, and Engineering teams.
- Proven ability to turn research into shipped EPICs and measurable business impact.
- Mastery of mixed methods: interviews, concept/usability testing, survey design/analysis, JTBD.
- Strong quantitative literacy (sample sizing, confidence intervals, practical significance).
- Exceptional storytelling: distilling complex data into concise narratives that connect user truth to business outcomes.
- Portfolio demonstrating research that shaped product strategy and roadmap direction.
Nice to have
Experience in e-commerce, marketplaces, or creation tools (design labs, customization flows, retention).
Familiarity with growth, funnels, and lifecycle messaging; ability to link UX outcomes to CAC, LTV, and retention.
Comfort with rapid iteration and weekly product release cycles.
Our values and what to expect:
- Customer First Mentality - every decision we make should be made through the lens of the customer.
- Bias for Action - urgency is critical, expect that the timeline to get something done is accelerated.
- Ownership - step up if you see an opportunity to help, even if not your core responsibility.
- Humility and Respect - be willing to learn, be vulnerable, and treat everyone who interacts with RYZ with respect.
- Frugality - being frugal and cost-conscious helps us do more with less
- Deliver Impact - get things done most efficiently.
- Raise our Standards - always be looking to improve our processes, our team, and our expectations. The status quo is not good enough and never should be.
Top Skills
Mixed Methods
Quantitative Analysis
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The Company
What We Do
Where startups soar! We're not just building startups - we're crafting the future. From ideation to execution, we provide the blueprint for startup success. We specialize in nurturing startups from the ground up, and supercharging existing ones with our top-tier technical talent solutions. Join us at Ryz Labs, where we turn promising ideas into thriving businesses. Let's shape the future of innovation together!
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