We’re looking for a Senior UX / Product Designer to help shape and evolve our product experience. You’ll own design work from ideation through launch, partnering closely with Product, Engineering, and other cross-functional teams.
This is a hands-on role where you’ll be expected to think strategically, execute at a high level, and move quickly in a fast-paced environment.
This is a hybrid position, reporting to our Philadelphia, PA or Miami, FL office Tuesday through Thursday during local business hours.
What We Offer
- Medical/Dental/Vision Insurance
- 401(k) Retirement Savings Plan
- HSA or FSA eligibility
- Long and Short-Term Disability Insurance
- Mental Health Benefits
- Fitness Reimbursement Program
- 25% employee discount & FAM Membership
- Flexible PTO
- Group Life Insurance
- EAP through AllOne Health (formerly Carebridge)
Compensation
- Gopuff pays employees based on market pricing and pay may vary depending on your location. The salary range below reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and market conditions. These ranges may be modified in the future. Exceptions may be made for exceptional individuals. For additional information on this role’s compensation package, please reach out to the designated recruiter for this role.
- This role is eligible for a discretionary annual cash bonus and participation in Gopuff’s equity incentive plan.
- Base Salary Range: $120,000 - $150,000
What You'll Do
- Design end-to-end product experiences across Web & Native
- Own projects from early discovery through final delivery
- Partner closely with Product & Engineering to define problems and ship solutions
- Translate complex workflows into simple, intuitive customer experiences
- Create wireframes, prototypes, and high-fidelity designs
- Use research, data, and feedback to inform design decisions
- Contribute to and help evolve our design system
- Collaborate across teams to ensure a high-quality, consistent customer experience
What We're Looking For
- 6–10+ years of experience designing consumer-facing digital products
- Strong portfolio showing end-to-end product design work
- Experience working in fast-paced, collaborative environments
- Ability to take ambiguous problems and turn them into clear solutions
- Strong communication skills and ability to work cross-functionally
- High attention to detail and a strong sense of craft
- Customer-first mindset with a passion for solving real customer problems
- Experience leveraging AI-driven design or automation tools to improve workflows, exploration, or iteration
- Strong understanding of accessibility best practices and a track record of designing inclusive, usable experiences
Nice-to-Have
- Experience in e-commerce, marketplaces, or on-demand delivery
- Experience designing for multiple customer types (customers, partners, internal tools)
- Experience designing flexible, component-based editing or creation surfaces (e.g., tools which allow editors to build and customize content, layouts, or workflows)
- Familiarity with experimentation and data-driven product development
- Working knowledge of front-end technologies (e.g., JavaScript, CSS, React Native)
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.
And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you’re hearing? Then join us on Team Blue.
Skills Required
- 6–10+ years of experience designing consumer-facing digital products
- Strong portfolio showing end-to-end product design work
- Strong communication skills and ability to work cross-functionally
- High attention to detail and a strong sense of craft
- Strong understanding of accessibility best practices
- Experience leveraging AI-driven design or automation tools
Gopuff Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Gopuff and has not been reviewed or approved by Gopuff.
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Healthcare Strength — Healthcare coverage is described as comprehensive for eligible employees, spanning medical, dental, vision, mental-health support via an EAP, and life/disability insurance. Family-building support is also included through fertility and surrogacy benefits.
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Retirement Support — Retirement benefits include a 401(k) plan with an employer match that is described as immediately vested. Equity is also noted for some employees through RSUs and performance-related rewards.
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Parental & Family Support — Parental leave is characterized as robust, with fully paid leave periods for birth and non-birth/intended parents. Childcare benefits are also referenced as available for working parents.
Gopuff Insights
What We Do
Gopuff is the go-to solution for immediate everyday needs, fulfilling customer orders of cleaning and home products, over-the-counter medications, baby and pet products, food and drinks, and in some markets, alcohol – in just minutes. With micro-fulfillment centers in every market it serves, the company delivers thousands of products quickly for a flat $2.95 delivery charge. Gopuff is open 24/7 in many markets and late-night everywhere else to bring customers what they need when they need it most. Gopuff was founded in 2013 by co-CEOs Rafael Ilishayev and Yakir Gola when they were college students at Drexel University. The Philadelphia-based company now operates more than 600 micro-fulfillment centers in more than 1000 markets across the United States, including Chicago and its suburbs. It has raised more than $3.4B in funding.
Why Work With Us
We are the instant needs category creator, delivering in about 30 minutes for a $2.95 delivery fee. Our business model sets us apart: we own the products we sell and house them locally in our own micro-fulfillment centers. We have an entrepreneurial culture and constantly innovate to build new categories that improve customer experience.
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