At MTS (Misr Technology Services), we aren't just building software; we are building the digital backbone of Egypt’s global trade. As the architects behind Nafeza, Egypt’s National Single Window for Foreign Trade, we’ve taken on the monumental task of consolidating and automating the country’s entire trade ecosystem into one highperformance, unified platform.
Role Overview:
The Senior UX Designer will craft seamless, user-centered experiences, turning research insights into practical designs while collaborating with product and engineering teams to drive impactful solutions
Duties and Responsibilities:
- Translating user research insights into design strategy
- Designing complex user flows, wireframes, and prototypes
- Collaborating with product and engineering on design feasibility
- Presenting design rationale to stakeholders and leadership
- Conducting testing to validate solutions and improve experience
- Guiding the implementation of accessibility and UX best practices
- Supporting the creation and evolution of design systems
- Aligning UX work with product goals and business KPIs
- Advocating for users throughout the design and delivery process
Required:
- BSC degree in Computer Science, Engineering or Applied/Fine Arts;
- 5–8 years of experience in UX or product design
- Figma - AdobeXD deep experience
- Adobe Photoshop / Illustrator hands on
- Hotjar or similar user behaviors visualizing tools
- Strong portfolio of complex UX projects and system design
- Experience with design systems, information architecture, and multichannel journeys
- Confidence conducting and applying user research insights
- Skilled in prototyping, wireframing, and interaction design
- Ability to balance business goals and user needs
- Strong stakeholder communication and collaboration skills
- Familiarity with agile environments and product delivery cycles
- Analytical ability to manage multiple projects and prioritize tasks into manageable work products
- Can operate independently or with minimum supervision
- Ability to work collaboratively in a team environment.
- Willingness to learn and adapt to new technologies.
- Excellent Written and Communication Skills
Skills Required
- BSc degree in Computer Science, Engineering, or Applied/Fine Arts
- 5-8 years of experience in UX or product design
- Deep experience with Figma and Adobe XD
- Hands-on experience with Adobe Photoshop and Adobe Illustrator
- Experience with Hotjar or similar user behavior visualization tools
- Strong portfolio of complex UX projects and system design
- Experience with design systems, information architecture, and multichannel journeys
- Ability to conduct and apply user research insights
- Skilled in prototyping, wireframing, and interaction design
- Ability to balance business goals and user needs
- Strong stakeholder communication and collaboration skills
- Familiarity with agile environments and product delivery cycles
- Analytical ability to manage multiple projects and prioritize tasks
- Ability to operate independently with minimum supervision
- Ability to work collaboratively in a team environment
- Willingness to learn and adapt to new technologies
- Excellent written and communication skills
What We Do
Misr Technology Services (MTS) has been established as an Egyptian joint stock company. The shareholders’ structure consists of the “Ministry of Finance”, the Egyptian Company for the Management of Financial Facilities “eFinance”, the “National Investment Bank”, the “Egyptian Company for Investment Projects”, and “Amiral Management Corporation”. MTS is the technical arm of the Ministry of Finance in the field of customs and its relationship with taxes. Misr Technology Services (MTS) was awarded a contract with the Ministry of Finance to “enhance the current trade across borders system in Egypt using “Single Window” concept”. The project was code named “NAFEZA”. NAFEZA System is a platform upon which an integrated set of business applications operates to automate & orchestrate import/export/transit cargo clearance activities from cargo arrival to cargo clearance using a “Single Window” concept. With the project extension to implement “Advance Cargo Information“ concept to control the importation process prior to loading shipments from the countries of export, NAFEZA System currently controls the importation process end-to-end. In this regard, NAFEZA System represents the single point facility for Egyptian importers, exporters, brokers, shipping lines, and freight forwarders (Trade Community) to submit electronic data/documents and/or lodge data to Customs remotely in a secure manner. It also represents the only façade for communication between the Trade Community and the designated government authorities operating inside and/or outside the port (Government). This is achieved using online services on NAFEZA portal. Furthermore, NAFEZA provides customers services through a network of Logistic Services Centers which MTS established at the ports.
