Senior UX Designer

About Reingold
Reingold is a full-service marketing and creative firm in Alexandria, VA. For more than 40 years, we’ve been driven by a simple mission: to help organizations –– whether in the government, nonprofit, or business sector –– as they strive to make the world a better place. We hire top-notch talent to develop and launch compelling, inventive communications campaigns, leveraging the latest technology and digital media strategies that enable our clients to meet their audiences where they are.
 
We’re proud to say we’ve built a team of curious, passionate pros — from marketers and tech wizards to designers and strategists — who love what they do and bring their A-game every day. We take our work seriously, but not ourselves. We believe great ideas come from collaboration, humor, and a little bit of fun along the way.
 
When you work at Reingold, you get more than a job, you get a community. We offer competitive salaries, a comprehensive benefits package, a dynamic hybrid work environment, a vibrant workplace and growth opportunities in a variety of specialty areas. That means when we find great people (and they find us), they stick around for the long term.
Reingold is expanding our UX team and seeking a Senior UX Designer to join us as a strategic thinker and UX thought partner. In this full-time, hybrid position, you will take ownership of major UX projects from conception through delivery, acting as the primary lead for a diverse set of clients, including those in government, nonprofit, and private enterprise. We are looking for someone with a proven track record in successfully managing complex digital projects and guiding multidisciplinary teams toward creative, user-centered solutions. You will collaborate with colleagues across disciplines, mentor junior designers, and play a key role in shaping the future of our UX practice. If you excel at transforming business goals into intuitive, impactful digital experiences and are eager to contribute to our growth and excellence in UX, we encourage you to apply.
Please include a link to your portfolio with your application.
This is a hybrid role, requiring at least two days per week on site at Reingold’s headquarters in Alexandria, VA or one day per week on site at our Raleigh, NC office.
Here’s the work you’ll do:
Essential Functions:

• Translate client business goals into compelling, effective digital experiences and actionable deliverables such as research reports, strategy documents, site maps, user flows, wireframes, and prototypes.
• Present solutions and clearly articulate your design rationale to clients and stakeholders.
• Facilitate workshops, journey mapping sessions, or design sprints to inspire creativity and keep projects moving forward.
• Build strong, collaborative partnerships with clients, acting as a trusted advisor through every step of the design process.
• Conduct comprehensive user research and usability testing, turning insights into smart design decisions.
• Mentor junior UX designers, supporting their professional growth and providing guidance and feedback.
• Collaborate across disciplines, including developers, project managers, content strategists, and others, to develop effective, user-centered solutions.
• Stay on top of industry trends and innovations, bringing new ideas and best practices to your work.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time.
This role is a good fit for someone with these qualifications, experience and skills:
Required Qualifications:

• Active Secret clearance or ability to obtain one.
• Bachelor’s degree or equivalent experience in a relevant field.
• 5+ years of experience in UX design, information architecture, interaction design, or similar roles.
• A proven ability to build strong, collaborative relationships with clients.
• Direct experience facilitating workshops, journey mapping sessions, or design sprints.
• Demonstrated skill in conducting and synthesizing user research and content strategies.
• A portfolio featuring outstanding UX and IA deliverables.
• Creative, resourceful, adaptable, and proactive.
• Comfortable switching gears when needed, knowing when to innovate and when to keep it simple.
• Experience mentoring or supporting less-experienced team members.
• Conducting user research activities, like interviews, usability testing, tree testing, etc.

Preferred Qualifications:

• Managed one or more supervisees.
• Mentored colleagues on Agile workflows and UX best practices.
• Collaborated with teams such as digital marketing, analytics, and content strategy on integrated project strategies and deliverables.
• Built and maintained relationships with senior leaders and executive stakeholders.
• Assisted with business development efforts, such as providing UX consulting and creating budget estimates.

Supervisory Responsibilities: This position will not have direct reports but will be expected to mentor junior teammates and to lead by example and influence.
Work environment and physical requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds.
Reingold is dedicated to providing equal opportunity for individuals of all abilities. If you require assistance or need accommodation at any stage of the application process because of a disability or medical condition, please feel free to email [email protected] or contact a member of the People & Experience team at 202-333-0400.
Reingold has a policy of maintaining a workplace free of drugs and alcohol. For access to the full policy, which is part of the Reingold Employee Handbook, email [email protected]. Reingold ensures a safe, healthy, and productive work environment for its employees and others. All applicants are advised that full compliance with this policy is a condition of employment at Reingold.
Applicants must have authorization to work for any employer in the United States. We are currently unable to sponsor or to take over sponsorship of an employment visa.
Reingold is proud to be an Equal Opportunity Employer. We invite applications from all interested individuals including veterans and persons with disabilities.