Senior UX Designer

Job Title:

Senior UX Designer

Job Description

We're Concentrix. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:

Challenge Conventions

Deliver outcomes unimagined

Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you. In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Summary: We are looking for a Senior UX Designer to join our team. This is a hybrid office model in Omaha, Nebraska. If relocating, you will need to be onsite day 1. This designer will be part of a larger team who works on projects across the organization (Finance, HR, Legal, Engineering, etc).

Key Responsibilities:

• User Research & Analysis: Conduct user research, interviews, and surveys to understand user needs and behaviors.
• Wireframing & Prototyping: Create wireframes, storyboards, and prototypes to communicate design concepts.
• Design & Development Collaboration:Work closely with developers and product managers to ensure designs are feasible and aligned with business objectives.
• Usability Testing: Plan and conduct usability tests, analyze results, and iterate designs based on feedback.
• UX Strategy: Develop and implement UX strategies that align with the company's goals.
• Visual Design: Ensure the visual design is consistent with the company's brand guidelines. as well as responsive/mobile design
• Experience leading design projects
• Experience providing guidance to development teams to help them execute UX designs
• Experience facilitating workshops with large groups of stakeholders
• Familiar with design systems such as material design
• Experience using a research repository such as dovetail and turning research into actionable findings
• Ability to use analytics software and analyze data
• Experience presenting to company executives

Qualifications:

• 7+ years of experience in the UX/design space
• Experience with user research quantitative and qualitative
• Experience with Figma design and prototyping software or similar
• Strong written and verbal communication
• Key Skills:

o Understanding of interaction design principles

o Experience with responsive and mobile design

o Ability to convey ideas through sketches, wireframes, and mockups

o Familiarity with front-end technologies (HTML, CSS, JavaScript)

#ConcentrixCatalyst

Location:

USA Omaha 222 South 15th Street, Suite 402S

Language Requirements:

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English

• Spanish

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If you wish to review the Affirmative Action Plan, please click here.