日本発のトレンドマイクロは、「デジタルインフォメーションを安全に交換できる世界の実現」をビジョンとし、創業から35年以上、サイバーセキュリティのグローバルリーダーとして50万社を超える法人組織と個人のセキュリティ環境を保護しています。
Our Mission: We are building a digital guardian that supports everyday life and proactively protects the people you care about.Job Description＜Position Overview＞Senior UX Designer will work on human-centered consumer cybersecurity experiences.
Our mission is to integrate cybersecurity and everyday life, so that digital protection feels reassuring, understandable, and naturally integrated into people’s daily routines.
Our products serve a wide range of users from tech-savvy young adults to elderly users who are not confident with digital technology.
In this role, you will act as a UX representative for the Japanese market within a global product organization, helping ensure that product experiences reflect Japanese users’ expectations around trust, reassurance, clarity, and quality.
You will work closely with Product Managers, Marketing teams, and Engineers during the early stages of product development to visualize concepts, validate user experience directions, and assess whether ideas resonate with real users before full-scale development begins. You will also contribute to the UX design of AI-powered features, ensuring that advanced technology feels understandable, predictable, and reassuring to everyday users.
＜Key Responsibilities＞Localize and calibrate global consumer cybersecurity products for the Japanese market from a UX perspective.- Ensure UI patterns, tone of voice, and interaction logic reflect Japanese cultural nuances and usability expectations.
- Collaborate with Product and Marketing teams on early-stage concept validation using prototypes and scenarios.
- Design end-to-end user journeys for mobile and web platforms (flows, wireframes, prototypes, and final designs).
- Contribute to the global design system and create components when needed.
- Collaborate with Visual Designers, UX Researchers, and Content Writers to deliver coherent product experiences.
- Improve the clarity, reassurance, and trustworthiness of AI-powered security features.
- Impactful Work: Your designs will help a diverse range of user, feel secure and supported in their digital lives.
- Collaborative Environment: You will have the opportunity to expand your skills by closely collaborating and communicating with product managers, marketing teams, and engineers.
- Innovative Projects: Contribute to the UX design of AI-powered security features, making advanced technology feel understandable and reassuring to everyday users.
- Global Reach: Collaborate with global teams and ensure that our products meet the nuanced needs of Japanese users, enhancing clarity, reassurance, and trustworthiness.
QualificationsRequired Qualifications
Experience
- 5+ years of experience in UX or Product Design.
- Strong background in B2C consumer products (e.g., mobile apps, lifestyle services, finance, or cybersecurity).
Language Skills
- Japanese:
Ability to conduct user interviews, collaborate daily with Japanese Product and Marketing teams, and understand user expectations around tone of voice, cultural nuances, and emotional reassurance. - English:
Business-level English for collaboration with global teams and participation in design discussions.
Communication support and documentation assistancewill be provided for collaboration with global teams in English.
Design Tools
- Advanced proficiency in Figma.
- Ability to create interactive prototypes for concept validation and alignment.
- Bachelor’s or Master’s degree in UX Design, HCI, Product Design, Interaction Design, Visual Communication Design, Psychology, Cognitive Science, Behavioral Science, or a related field — or equivalent practical experience.
Preferred Qualifications
- Experience designing B2C products with responsibility for user trust, reassurance, or long-term retention.
- Experience with aging populations, inclusive design, or accessibility (a11y).
- Experience collaborating with Product and Marketing teams on early-stage concept validation.
- Experience designing AI-driven or data-driven products.
- Ability to communicate Japanese market insights clearly to global teams in English.
- Bachelor’s or Master’s degree in UX Design, HCI, Product Design, Interaction Design, Visual Communication Design, Psychology, Cognitive Science, Behavioral Science, or a related field — or equivalent practical experience.
Regarding application documentsWhen applying, please submit the following types of documents, created in English:
- Resume/CV
- Portfolio
私たちは、「Customer（お客様）」「Change（変化）」「Collaboration（コラボレーション）」「Innovation（イノベーション）」「Trustworthiness (信頼）」という五つの価値観を軸にした企業文化を大切にしています。一人ひとりが自分らしく働き、挑戦を楽しみ、信頼に基づいて社会に貢献できる環境があります。
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What We Do
We’re a global cybersecurity leader, helping to make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, our cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, our platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. Our global threat research team delivers unparalleled intelligence and insights that power our cybersecurity platform and help protect organizations around the world from 100s of millions of threats daily. We have 7,000 employees across 65 countries, singularly focused on security and passionate about making the world a safer and better place. We enable organizations to simplify and secure their connected world. Trend Micro’s “Trenders” are passionate about doing the right thing to make the world a safer and better place.
