Senior UX Designer - Analytics UX&UI (ODS)

Senior UX Designer - Analytics UX&UI (ODS)

Country: Spain

Open Digital Services is a tech company with a unique culture, dedicated to creating innovative products for Santander Group Affiliates. Open Digital Services is part of the Retail & Commercial Division of Santander Group, one of the world's largest financial institutions and the Eurozone's leader, we're committed to being the best Digital Bank with Branches in the industry.

Our mission at ODS is to design and support an advanced digital and omnichannel platform, ensuring the best customer experience using cutting-edge technology. Openbank, our flagship partner, is where we develop our most advanced concepts. Be part of our Best-in-Class tech team and help us create unique value for our customers!

Join us to tackle exciting tech challenges in an agile environment, benefiting from learning, growth, and local and international career opportunities in a modern, diverse setting. 

Mission and responsibilities:

As a Senior UX Designer, you will work together with the product, marketing, technology and design team throughout the entire user experience design process. From research to testing, developing interactive prototypes, creating user flows and wireframes. At every step you must anticipate the needs of our customers, transforming them, along with business needs, into innovative solutions that provide the best experience.

We are looking for a dynamic professional, highly results-oriented, with high analytical skills, persuasive, with a strategic and business vision, organized and flexible.

The main tasks of this position will be the following:

• Translate ideas, concepts and business vision into intuitive, simple, usable and effective solutions for digital products.
• Watch over the interests of clients at all times, seeking a balance between business needs and technical limitations.
• Design and develop wireframes, sketches, prototypes, user stories and user journeys optimized for a wide range of devices and interfaces.
• Identify usability problems and propose solutions that add value and help optimize conversions.
• Maintain a user-centered design approach, rapidly testing and iterating designs.
• Work strategically on the experience of functionalities and features, both new and those already implemented.
• Collaborate and carry out work sessions with members of the design team, technology, analytics, stakeholders and third parties.

To be successful in the role you must have

• University or Master's degree in Interaction Design, Visual Communications, Human Computer Interaction, or a related design or behavioural science discipline.
• +5 years of experience as a user experience designer, interaction designer, or similar.
• Experience in multi-platform projects (web, responsive and native mobile applications) and in e-commerce.
• Advanced knowledge of mobile design patterns and iOS Human Interface and Android Material Design guidelines.
• Experience developing sitemaps, flows, user journeys, and creating low, medium and high fidelity interactive prototypes.
• Ability to define functional specifications.
• Experience conducting market research and heuristic analysis based on good usability practices.
• Experience in analyzing real usage data to identify problems and propose solutions and improvements in the user experience.
• Experience in planning, conducting and documenting tests with users.
• Experience in facilitating workshops.
• Ability to present and defend their proposals to managers and stakeholders.
• Ability to solve problems creatively and efficiently.
• Experience working in multi-disciplinary teams.

What do we offer?

• Joining a dynamic and agile company undergoing international expansion.
• Working in start-up mode with the support of the Santander Group.
• Competitive remuneration and attractive benefits package.
• Possibility of growth within the company and the Group.
• Collaborating on international projects in different countries.
• Excellent work environment, social clubs and frequent events.

Would you like to grow with us? Join our team!

ODS is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership nor disability status.

We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

If you´re not currently living in Madrid or Valencia and you are open to relocate yourself, we would still love to consider your application

The personal data you provide as well as any data generated during the selection process are confidential and will be processed by Open Bank, S.A./ Open Digital Services, S.L. with registered office at Plaza de Santa Bárbara 2, 28004 (Madrid), for the sole purpose of managing your participation in the selection processes and, where appropriate, to formalise your recruitment.

For further information about your rights and data protection, please read the ODS/Openbank Privacy Policy applicable to this type of data processing here.