Senior User Experience Researcher - Legal Data Intelligence

Posted 5 Days Ago
Hiring Remotely in Illinois, USA
Remote
140K-210K Annually
Senior level
Legal Tech • Software
Organize data. Discover the truth. Act on it.
The Role
Lead strategic and product-focused UX research for Legal Data Intelligence products. Plan and run end-to-end research, market and competitive analysis, validate assumptions, inform prioritization, and translate insights into actionable product and design direction across diverse LDI use cases.
Summary Generated by Built In

Posting Type

Hybrid

Job Overview

We're looking for a strategic Senior UX Researcher to support our Legal Data Intelligence (LDI) portfolio, including Freedom of Information Act (FOIA), Data Breach Response (DBR) and emerging use cases. This role goes beyond traditional UX research; combining product research, market intelligence, and
strategic thinking to guide product direction, de-risk investment decisions, and help the team understand not just what was learned, but what to build next.

Job Description and Requirements

What You'll Do:
Drive product research across LDI experiences.
Plan and execute end-to-end research to inform product decisions across multiple LDI domains. Partner closely with product, design, and engineering to ensure research is embedded throughout the development process, from early discovery through validation.
 

Conduct market and ecosystem research. Go beyond user interviews. Analyze industry trends, competitive landscapes, and customer environments to bring broader market context to product positioning and long-term strategy. Because the LDI/Extend space is specialized, you'll need to understand the dynamics shaping it, not just the users within it.
 

De-risk product investments Identify and validate assumptions early. Provide clear, evidence-based insights that help teams prioritize the right opportunities and avoid costly missteps before resources are committed.
 

Support diverse and evolving use cases. Contribute research across a range of LDI scenarios. Adapt methods and approaches based on the needs of different workflows, customer segments, and stages of product maturity.
 

Translate insights into actionable direction. Synthesize findings into recommendations that are clear and actionable, not just reports. When appropriate, help shape solution direction through concepts,
frameworks, or early design prototypes that show the team what to build, not just what was learned.

What We're Looking For:

  • At least 5 years of experience with a solid foundation in UX and product research, with the ability to work at both tactical and strategic levels

  • Experience incorporating market research or competitive analysis into product strategy

  • Comfort working in ambiguous, fast-evolving problem spaces

  • Strong collaboration skills across product, design, and engineering

  • Ability to clearly communicate insights and influence decision-making

  • Proficiency with modern research and design tooling, including AI-assisted workflows (Claude, Claude Code), design tools (Figma), and development-adjacent environments (Cursor)

Nice to Have

  • Experience in legal tech, enterprise SaaS, or complex B2B domains

  • Familiarity with data-intensive workflows or regulatory environments

  • Comfort contributing to early solution framing or design direction

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$140,000 and $210,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. 

Required Skills:

Data Analysis, Information Architectures, Interaction Design, Product Development, Project Management, Prototyping, Researching, User Experience (UX), User Experience (UX) Research, Wireframing

Skills Required

  • At least 5 years of experience in UX and product research
  • Experience incorporating market research or competitive analysis into product strategy
  • Comfort working in ambiguous, fast-evolving problem spaces
  • Strong collaboration skills across product, design, and engineering
  • Ability to clearly communicate insights and influence decision-making
  • Proficiency with modern research and design tooling, including AI-assisted workflows (Claude, Claude Code), Figma, and development-adjacent environments (Cursor)
  • Data Analysis
  • Information Architectures
  • Interaction Design
  • Product Development
  • Project Management
  • Prototyping
  • Researching / UX Research
  • User Experience (UX)
  • Wireframing
  • Experience in legal tech, enterprise SaaS, or complex B2B domains
  • Familiarity with data-intensive workflows or regulatory environments
  • Comfort contributing to early solution framing or design direction

Relativity Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Relativity and has not been reviewed or approved by Relativity.

  • Leave & Time Off Breadth Time off options include discretionary time off and two company‑wide breaks each year, providing additional recharge time.
  • Healthcare Strength Health coverage includes comprehensive medical, dental, and vision plans, telehealth access, and wellness resources such as a Headspace subscription.
  • Parental & Family Support North America offers up to 12 weeks of fully paid parental leave, with comparable regional programs in EMEA and APAC.

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The Company
HQ: Chicago, IL
1,550 Employees
Year Founded: 2001

What We Do

At Relativity, we build innovative and comprehensive tools for making sense of unstructured data. When more people can find the facts in mountains of documents, emails, and texts, more legal and data-centric matters can be resolved equitably. Join us in our mission to help our customers organize data, discover the truth, and act on it. Relativity makes software to help users organize data, discover the truth and act on it. Its SaaS product, RelativityOne, manages large volumes of data and quickly identifies key issues during litigation and internal investigations. Relativity has more than 300,000 users in approximately 40 countries serving thousands of organizations globally primarily in legal, financial services and government sectors, including the U.S. Department of Justice and 198 of the Am Law 200. Relativity does not tolerate racism or discrimination of any kind. We do not accept unfair treatment of any person or group of people. We’re committed to advocating for change to make our world a more inclusive, just place.

Why Work With Us

We believe in our team members and we want to help you own your career as part of a community of values-driven people who help customers around the world solve complex data challenges. At Relativity, you’ll take on challenging work, but you’ll also partner with talented colleagues and pursue plenty of learning and development opportunities.

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