Senior User Experience Designer (Vancouver Hybrid)

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Aperçu de l’entreprise

Chez Motorola Solutions, nous pensons que tout commence par nos employés. Nous sommes une communauté mondiale soudée, unie par la volonté incessante de contribuer à la sécurité des personnes partout dans le monde. Nos technologies de communication, de sécurité vidéo et de centre de commandement essentielles soutiennent les agences de sécurité publique et les entreprises, permettant une coordination essentielle pour des communautés, des écoles, des hôpitaux et des entreprises plus sécuritaires. Connectez-vous à une carrière qui compte et aidez-nous à bâtir un avenir plus sûr.

Department OverviewJoin a World Class Design Team!
At Motorola Solutions, we believe exceptional customer experiences are born from a deep understanding of user needs, powered by insightful data, and brought to life through thoughtful design. We're guided by a shared purpose - helping people be their best in the moments that matter. Our Experience Design & Research team is a dynamic, multidisciplinary group of Industrial Designers, UX Designers, User Researchers, and Human Factors practitioners. We are at the forefront of understanding our users. We translate those insights into impactful products and services that solve for safer across our communities, schools, hospitals and business.
With 170+ design awards, our team’s purpose built solutions are recognized worldwide by the most distinguished and select design organizations. We are in the Top Twenty-Five of companies in North America for IF awards and recognition.
Job Description

Are you ready to shape the future of public safety and commercial security applications?

We are seeking an exceptional and passionate Senior UX Designer to join our award-winning, mission-driven Experience Design & Research team. This is a pivotal role for a designer to operate as a UX leader across our design team and cross-functional product stakeholders. Your primary objective will be to define design strategy and drive implementation from initial concept through delivery and launch. 

This role is ideal for someone who excels in the discovery phase, capable of identifying complex user problems through collaboration with research, leading dynamic ideation, and translating ambiguity into clear, high-impact design. Crucially, you will partner closely with product management and engineering teams to ensure the accurate and high-quality implementation of features into the final product delivered to our customers.

You will be instrumental in evolving our UX practice, leveraging your deep skills in interaction design, prototyping, and AI-assisted workflows to deliver world-class solutions recognized globally for excellence.

***Candidates must include a portfolio, personal website, or work samples demonstrating UX apps and services solutions to be considered for the position***

Recent examples from Motorola:

• M500 In-Car Video System

• Vehicle Manager System (LPR Portfolio)

• Avigilon Unity Portfolio

• Avigilon Alta Portfolio

• Pelco Calipsa

What you'll do

• Collaborate with the global UX team to design the next generation of public and private safety applications and device interfaces, ensuring design unity and process evolution across the company.

• Lead the entire product design lifecycle—from ideation and prototyping to final delivery—in close collaboration with UX researchers and product managers, turning field insights into reality.

• Work with product managers to influence product strategy, ensuring a user-centric and design-led approach to development.

• Design ethical, human-centric experiences around AI and ML technologies

• Articulate complex interaction concepts and design rationale clearly to both technical and non-technical stakeholders to secure buy-in for design solutions.

• Conduct usability testing and utilize qualitative/quantitative research and contextual inquiries to inform design decisions.

• Take ownership of projects, manage communication of timelines, and execute independently

• Establish, promote, and evangelize design guidelines, best practices, tools, and standards to evolve our UX practice and craft. Mentor other designers across the team.

What we're looking for

• Deep knowledge of core UX methodologies including Information Architecture, Storyboarding, Journey Mapping, Rapid Ideation, Prototyping, Usability Testing, Persona Creation, Competitive Analysis and System Thinking.

• Proficiency with key design tools (specifically Figma) and familiarity with project management platforms (JIRA).

• Proven ability to utilize user data and metrics to inform design decisions.

• AI Fluency: Experience leveraging and direct usage of AI tools (e.g., Figma Make, LLM deep research) for brainstorming, prototyping, and accelerating the design workflow.

• Proven ability to work in direct collaboration with product managers and developers throughout the entire product lifecycle, from concept to implementation.

• Experience leading collaborative ideation sessions and design workshops that facility collaboration between all product stakeholders and deliver meaningful outcomes.

• A collaborative partner who builds and nurtures strong relationships with designers and business partners.

• An active listener, strong and clear communicator, and confident presenter capable of engaging stakeholders to manage differences and create buy-in.

• Comfortable operating in ambiguity and balancing strategic vision with execution swiftness.

Requirements

• 3+ years of professional experience as a UX designer in digital product design

• Bachelor's or Master's degree in HCI, Design, Psychology, Computer Science (with a focus on HCI), or a related field, or equivalent practical experience.

• A strong portfolio demonstrating both strategic thinking and hands-on design execution.

• Demonstrated mastery of planning and facilitating workshops, design sprints, and customer co-creation sessions.

Target Base Salary Range: $100,000 USD - $120,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Note: This is a hybrid role operating out of our downtown Vancouver Offices.

#LI-MP2
#LI-HYBRD
 

Basic Requirements

• Bachelors degree with 3+ years of professional experience as a UX designer in digital product design

Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Motorola Solutions adopte, favorise et promeut les principes de diversité, d’équité et d’inclusion. Nous encourageons et accueillons les candidatures de toutes les personnes qualifiées, quelles que soient leur race, origines ethnique, religion ou croyance, orientation sexuelle, identité et expression sexuelle, statut d’anciens combattants ou tout autre statut protégé par la Loi.

Nous sommes fiers de notre culture axée sur les personnes et les communautés, encourageant ainsi chaque Motorolan d’être la version la plus authentique de lui-même dans ses responsabilités afin de tenir la promesse d’un monde plus sécuritaire.

Si vous souhaitez vous joindre à notre communauté mais croyez que vous ne possédez pas toutes les exigences requises pour le poste convoité, nous aimerions tout de même connaître les raisons pour lesquelles vous pensez être un excellent candidat pour notre équipe.

Nous offrons également des mesures d’adaptation pendant toutes les étapes du processus d’embauche afin de favoriser l’inclusion des personnes vivant avec un  handicap physique et/ou mental. Pour demander un aménagement, veuillez remplir ce formulaire d'aménagement raisonnable afin que nous puissions vous aider.