Senior User Experience Copywriter

| Los Angeles, CA, USA +80 more | Remote
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

ABOUT THRIVE MARKET


Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices. Every day, we help our 1.4M+ Members find better products, support better brands, and build a better world in the process. We are a profitable, half-billion-dollar revenue business proving that mission-focused companies can succeed. We are also a Certified B Corporation, recently became a Public Benefit Corporation, and are a Climate Neutral Certified company. Join us as we bring healthy and sustainable living to millions of Americans in the years to come.


The Senior User Experience Writer will play a critical role in shaping the user experience and overall customer journey on our e-commerce platform. This position will require creating clear, concise, and compelling content that helps users navigate our platform seamlessly while driving conversions and Average-Order-Value. You will collaborate closely with our User Experience, Growth Marketing, and Product teams to craft engaging content across our user-facing touchpoints. This position requires a deep understanding of user behavior, persuasive writing skills, and a keen eye for detail.


RESPONSIBILITIES

  • Create concise and user-friendly copy that guides users through the digital experience, ensuring clear messaging, intuitive navigation, and effective calls-to-action that drive acquisitions, conversion/Add-to-Cart, and basket size/Average-Order-Value
  • Work closely with cross-functional teams to create copy that aligns with the brand voice, acquisitional objectives, and a seamless user experience
  • Collaborate with UX designers, product teams, and engineers to integrate copy into visual design
  • Conduct user research to understand our users’ needs, challenges, and language preferences. Test and iterate on content based on performance data and user feedback
  • Familiarity with SEO best practices: Incorporate relevant keywords and SEO techniques into copy when possible to enhance organic search visibility
  • Contribute to and maintain our content style guide to ensure accuracy, clarity, and adherence to brand voice, accessibility, and style guidelines
  • Stay abreast of industry trends, emerging technologies, and UX best practices to enhance skills and contribute to innovation within the field continuously
  • Contribute to regular design critiques and product strategy sessions

QUALIFICATIONS

  • 4+ years of experience as a copywriter, focusing on UX and e-commerce strategies. A portfolio showcasing your work is required
  • Exceptional command of written English, with a persuasive and engaging writing style. Ability to adapt writing tone and style to suit different target audiences while maintaining brand voice consistency.
  • Deep knowledge of user experience principles and ability to translate complex concepts into clear and concise copy
  • Familiarity with SEO best practices and the ability to integrate relevant keywords seamlessly into copy without compromising readability
  • Proficiency in using market research, competitor analysis, and user behavior research to inform content strategy
  • A meticulous eye for detail, including grammar, spelling, punctuation, and adherence to brand guidelines
  • Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams, receiving and providing constructive feedback
  • Excellent organizational and multitasking skills to meet tight deadlines and manage multiple projects simultaneously
  • Ability to think creatively and generate innovative ideas to solve UX and copywriting challenges
  • Eagerness to stay updated with the latest trends, technologies, and industry best practices in UX, copywriting, and digital marketing
  • Familiar with Figma or similar design and prototyping tools
  • A passion for healthy living and our brand mission

BELONG TO A BETTER COMPANY

  • We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.

  • At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply.


    Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer


    At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!


    If you need assistance or accommodation due to a disability, please email us at [email protected] and we’ll be happy to assist you.


    Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at www.thrivemarket.com.


    © Thrive Market 2024 All rights reserved.

JOB INFORMATION

  • Compensation Description - The base salary range for this position is $40-55/hr.
  • Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and geographic location.

#LI-DR1

Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • BashLanguages
    • ReactLibraries
    • NumPyLibraries
    • AirflowLibraries
    • KafkaLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • PostgreSQLDatabases
    • NoSQLDatabases

An Insider's view of Thrive Market

How would you describe the company’s work-life balance?

Thrive Market is a company that values family first. Leadership has supported me as I navigated the challenges of being a first time mom (during a pandemic!) with kindness and empathy, while offering me a flexible schedule and while still giving me opportunities for growth.

Erin

Senior Director of Growth Marketing

How do your team's ideas influence the company's direction?

The Merchandising team is always looking for better ways to serve our members. We build out category strategies that include sourcing new products to meet member's diet & lifestyle needs, looking for more sustainable packaging formats or creating innovative Thrive Market Brand items.

Christine

Senior Director of Merchandising

How do you collaborate with other teams in the company?

We really make an effort to foster cohesion between team members and make the effort to understand the long-term goals and strategies with our partnered departments. We achieve this by emphasizing trust, respect, honesty and open-mindedness in our day-to-day communications and interactions. It helps that we're all driven by our mission!

David

VP of Finance

What are Thrive Market Perks + Benefits

Thrive Market Benefits Overview

We Offer:

Competitive salary (DOE) + equity
Flexible Paid Time Off
Free Thrive membership & 15% discount
Medical, dental and vision plans to choose from
401k program
Stocked kitchen in our Thrive Market Home Office with Thrive Market products
Coverage for Life Coaching & Therapy Sessions on Modern Heath, our holistic mental health and well-being platform for mental & professional support
Casual atmosphere and great people to work with

Culture
Volunteer in local community
Giving back to our members and our local community is a huge part of our mission. Our very own mission task force hosts many employee driven events throughout the year.
Partners with nonprofits
in 2019, Thrive deployed over $850,000 raised from our membership community toward initiatives such as clean water to villages in Africa, snacks to children separated from families at the border, etc.
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Thrive Market provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Thrive Market's team fitness initiatives include In-office yoga.
Mental health benefits
We have partnered with Modern Health to provide life coaching & therapy sessions for our employees.
Financial & Retirement
401(K)
Company equity
Performance bonus
Charitable contribution matching
The Thriver Help Fund is an emergency financial assistance lifeline created and funded by Thrivers, for Thrivers, to provide assistance in a time of need.
Child Care & Parental Leave
Generous parental leave
We provide up to 12 weeks of parental leave for the primary caretaker after 12 months of employment.
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Lunches can be expensed when working in the office.
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Pet friendly
Professional Development
Job training & conferences
Thrive Market offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Lunch and learns
Thrive Market hosts lunch and learn meetings once per month.
Promote from within
Online course subscriptions available
Customized development tracks

More Jobs at Thrive Market

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about Thrive MarketFind similar jobs like this