Job Context
Simpro is trusted by thousands of field service businesses worldwide to run their operations. As our Senior UX Designer, you won't just ship screens - you'll raise the design bar across the entire product organisation, setting the standards that everyone else builds from.Design authority, not just delivery. The AI era means more people than ever can generate UI. Your job is to ensure what gets built is intentional, cohesive, and genuinely good - through systems, standards, and the credibility to enforce them.
What You’ll Do
Own and evolve Simpro's design system and component library, setting the standards that product managers and engineers use when they build UI themselves
Define UX guidelines, principles, and governance frameworks so that design quality scales beyond the design team
Lead user research initiatives - regular usability testing, discovery interviews, and insight synthesis - and turn findings into product direction
Partner with product and engineering on complex, cross-product features: facilitating trade-off conversations and driving toward agreed solutions without losing user advocacy
Prototype and validate new concepts fast, keeping pace with AI-accelerated development cycles
Coach and mentor designers on best practices and evolve in the AI age
Take concepts from wireframe through to polished, production-ready design — and into code when needed
What You’ll Bring
5+ years of UX/UI design experience, with meaningful time in B2B, B2C or SaaS
A strong portfolio demonstrating systems thinking, not just polished screens
Hands-on experience with AI design and prototyping tools (v0, Cursor, Figma AI, Claude, or similar)
Confidence running your own research: recruiting, facilitation, synthesis
Solid HTML, CSS/SASS, and JavaScript — you can talk code with engineers and build when you need to
Outstanding written and verbal communication
Our Core Values
We Are One Team
We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.
If you'd like to join a fun and progressive organization, where there are opportunities to develop your career, please apply now with your CV/resume.
*Please note, no agencies will be accepted in the recruitment of this role.
Skills Required
- 5+ years of UX/UI design experience
- Meaningful experience in B2B, B2C, or SaaS environments
- Strong portfolio demonstrating systems thinking
- Hands-on experience with AI design and prototyping tools such as v0, Cursor, Figma AI, or Claude
- Ability to independently conduct user research, including recruiting, facilitation, and synthesis
- Solid HTML, CSS/SASS, and JavaScript skills
- Outstanding written and verbal communication skills
Simpro Software Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Simpro Software Group and has not been reviewed or approved by Simpro Software Group.
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Wellbeing & Lifestyle Benefits — Feedback suggests a four-day work week is a standout perk that supports work-life balance and can offset slightly lower market pay for some roles.
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Parental & Family Support — Feedback suggests parental leave is notably generous, including extended paid leave for primary and secondary caregivers along with return-to-work support.
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Inclusive Benefits Coverage — Feedback suggests benefits include unusually broad medical-travel support, including a dedicated travel-expense grant for medical procedures, which strengthens perceived inclusivity.
Simpro Software Group Insights
What We Do
Simpro is the total business management software for commercial trade service businesses. From job quoting and scheduling to inventory tracking, invoicing and everything in between, Simpro's smart technology solutions and expert long-term support help businesses build, repair and power their future with complete control over operations. Led by CEO Gary Specter and headquartered in Brisbane, Australia, Simpro supports more than 8,000 businesses and 200,000 users worldwide in the electrical, plumbing, HVAC, security and fire protection industries with 400+ employees in six global offices. In November 2021, Simpro acquired Clockshark, a US-based timesheeting and scheduling platform and AroFlo, an Australian-based job management software provider. Our company is seeing tremendous growth globally and especially in the US. As our team grows, so do our opportunities! Join us! We'd love to have you along for the ride!
Why Work With Us
We are ONE Team. No heroes. No egos. Just a diverse community of passionate people rolling up their sleeves and working hard to deliver exceptional technology, service and outcomes to each and every customer every day. Our values guide us: We are One Team We Innovate We Own It We Care We Have Fun We Understand
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