The Role
Lead user research and design initiatives across web and mobile: develop personas, flows, wireframes, prototypes, and high-fidelity UI. Maintain design system, ensure accessibility and consistency, collaborate with product, engineering, marketing, mentor junior designers, analyze user data, and run A/B tests to improve engagement and conversion.
Summary Generated by Built In
- Lead user research activities including interviews, usability testing, surveys, and customer journey mapping.
- Identify customer pain points and translate insights into actionable design improvements.
- Develop personas, user flows, wireframes, and information architecture.
- Ensure customer-centric design principles are embedded throughout the product lifecycle.
- Design modern, responsive, and accessible user interfaces for web and mobile applications.
- Produce high-fidelity mock-ups, interactive prototypes, and design specifications.
- Maintain and evolve Mazad's design system and component library.
- Ensure consistency across all digital touchpoints.
- Work closely with Product Managers and Engineering teams to define product requirements.
- Participate in product discovery, sprint planning, and design reviews.
- Support developers during implementation to ensure design quality is maintained.
- Collaborate with Marketing and Customer Success teams on customer-facing experiences.
- Lead complex design initiatives from concept to implementation.
- Mentor junior designers and provide guidance on design best practices.
- Promote design thinking and user-centred methodologies across the organisation.
- Drive continuous improvement of UX processes and standards.
- Analyse customer behaviour using analytics and usability data.
- Monitor user engagement and conversion metrics.
- Recommend enhancements based on customer feedback and platform performance.
- Conduct A/B testing where appropriate to improve user experience.
Requirements
Skills Required
- Expert knowledge of Figma.
- Experience with Adobe Creative Suite.
- Proficiency in wireframing, prototyping, and interaction design.
- Strong understanding of responsive and mobile-first design.
- Knowledge of accessibility standards (WCAG).
- Understanding of HTML, CSS, and front-end capabilities.
- Experience using analytics tools such as Google Analytics, Hotjar, or Microsoft Clarity.
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The Company
What We Do
Mazad is a company founded in April 2017 in Bahrain that organizes and supervises public and digital auctions for a variety of assets. It operates as a leading online auction platform and marketplace.
