Senior UCD Consultant

Role Overview   

We are seeking a talented and creative Visual Designer & Storyteller with a passion for crafting compelling narratives to join our Change and Adoption team. The ideal candidate will excel at simplifying text-heavy content into visually engaging and easy-to-understand graphical representations. A deep understanding of user research, UCD design principles, and proficiency in design tools such as Figma, Adobe, as well as the M365 suite, particularly PowerPoint, Word and SharePoint are essential. This role is perfect for a designer who thrives at the intersection of storytelling, user experience, and impactful design.

Responsibilities

Graphic Design & Storytelling:

• Simplify complex business and technical content into clear visual stories—using infographics, diagrams, and illustrations to communicate strategies and solutions in areas like enterprise architecture, cloud adoption, AI, and cybersecurity.

User-Centred Design:

• Lead and execute user research to gather actionable insights for design projects.
• Collaborate with cross-functional teams, including Business Analysts and consultants, to translate research findings into effective design solutions.
• Analyse and synthesise data from interviews, surveys, and analytics to drive visual storytelling and design decisions.
• Apply design thinking methodologies to create visually aligned outputs that meet user needs, support strategic business goals, and fully comply with WCAG accessibility standards to ensure inclusive and usable experiences for all.

 Presentation Design:

• Design engaging, professional PowerPoint presentations that communicate key messages effectively while bringing fresh, contemporary perspectives informed by current design trends and tools.

 Collaboration & Feedback:

• Work closely with stakeholders to gather requirements and iterate on designs based on feedback.

About you

• Experience: 7+ years of professional design experience, ideally within consultancy or enterprise environments.
• Consultancy Mindset: Proven ability to work with clients across industries, understanding business challenges and translating them into impactful design solutions that support digital transformation.
• Leadership: Experience in mentoring early careers designers, setting design standards, and influencing stakeholders at senior levels.
• Software Proficiency: Advanced expertise in Figma, PowerPoint, Adobe Creative Suite (Photoshop, Illustrator, InDesign), and enterprise presentation tools (Power Point, Word).
• Organisation & Delivery: Strong organisational skills with a track record of managing multiple high‑stakes projects in fast‑paced organisations.
• Collaboration: Exceptional collaboration skills, able to partner with consultants, client teams, and technical teams to deliver cohesive solutions.
• Portfolio: Demonstrated success in visual storytelling, UI design, and enterprise‑level communication materials (e.g., strategy decks, transformation roadmaps, cybersecurity frameworks).
  

What we look for in our people

• Strong alignment with FSP values and ethos
• Commitment to teamwork, quality and mutual success
• Proactivity with an ability to operate with pace and energy
• Strong communication and interpersonal skills
• Dedication to excellence and quality

Who are FSP?

FSP is a leading consultancy specialising in Digital, Security and AI solutions. Our success is enabled by our unwavering commitment to excellence, our people centric culture alongside best-in-class operations, ensuring impactful and sustainable outcomes for our clients.

As a long standing and highly accredited Microsoft Partner, with extensive solution designations, we partner with clients across a range of commercial sectors, enabling digital transformation, innovation and robust cyber security.

We navigate the complexities of data sensitivity, confidentiality, governance and compliance. We blend strategic insight, depth of technical expertise, delivery and operational excellence to meet the specific requirements outlined.

We take a collaborative, one team approach with our clients to drive sustainable change, providing outstanding client experience and delivering exceptional results that are aligned with business priorities.

Our commitment to security and quality is reinforced by our ISO27001 and ISO9001 certifications (UKAS), as well as our CREST approved penetration testing and SOC capabilities. Additionally, we are an IASME Cyber Essentials Certification Body and Cyber Essentials Plus certified.

Find out more about our accolades here: https://fsp.co/about-fsp/

Why work for FSP?

At FSP, we are committed to providing:

• A collaborative and supportive environment in which you can grow and develop your career
• The tools and opportunity to do work you can be proud of
• A chance to work alongside some of the best people in the industry, who always seek to share their knowledge and experience
• Hybrid working – we empower you to make smart choices about when and where to work to achieve great results
• Industry leading coaching and mentoring
• Competitive salary and an excellent benefits package

Equal and Fair Opportunity

FSP is an equal opportunity employer and we welcome applications from all suitable candidates. We consider all applicants for employment regardless of age, disability, sexual orientation, gender identity, family or parental status, race, colour, nationality, ethnic or national origin, religion or belief.

Research suggests that applicants from underrepresented groups are less likely to apply for roles if they do not precisely meet requirements, or if they felt there were clear barriers as to who should apply. If you are excited about a potential role with us but are concerned that you may not be a perfect fit, please do apply, as you may be the ideal candidate for this role or for a different vacancy within FSP.

We endeavour to always provide fair opportunity for applicants to showcase themselves in the best way possible during any interviews or meetings. If you require any adjustments for a call or in-person meeting, please let us know.