Senior Training and Education Program Manager

We anticipate the application window for this opening will close on - 29 Oct 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. This role will require up to 50% of travel to enhance collaboration and ensure successful completion of projects.

The Senior Training and Education Program Manager contributes to the development and execution of programs to enhance field leadership and selling skills. This role’s impact can extend far by enriching career growth and influence selling strategy across all operating units within Neuroscience, Medical Surgical, and Cardiovascular Portfolios.

You can expect to collaborate across the functional areas of sales leadership, marketing, clinical training, external vendors, and the Americas Commercial Training Department. This role’s common functions include annual planning, strategic training requests, course development, and course facilitation. This position offers an opportunity to bring your unique experience and collaborative skills to the forefront of our US sales teams.

Responsibilities may include the following and other duties may be assigned.

• Responsible for planning, initiating, monitoring, tracking and/or prioritizing sales and marketing support projects and process improvement initiatives and facilitate successful, on-time and within budget execution.

• Sets clear direction and management that aligns with defined practices and policies and enhances the organization's support function necessary to meet established sales or market share targets.

• Interacts and works closely with other departments, such as but not limited to Sales, Marketing, & Global Comms & Corporate Marketing to ensure adequate support to the sales and marketing functions.

• Directs day to day activities for multiple work-stream teams through managing project plans, resourcing, status reporting, resolving issues, identifying project risks and accountability for deliverables across multiple functional organizations.

• Establishes meaningful metrics.

• Responsible for project performance, risk management, administration, financial management, budgeting and issue resolution.

• Work with sales leaders to assess current and expected leadership development needs for existing and future sales managers. 

• Work directly with service team leaders to assess current and expected needs for clinical specialists and technical field engineers. 

• A primary objective will be to work within the Americas Commercial Training to meet the needs of the field teams, however at times it may be required to seek and/or maintain external vendor relationships.  

• Building and execute annual plans to meet the assessed training and development needs of the field sales and sales leadership teams in a timely fashion. 

• Acting as a point of contact to match existing resources to field sales needs. 

• Facilitate up to 4-5 in-person or virtual sales training courses per month. 

• Maintain a close relationship with field HR partners; align training with talent planning; meet or exceed organizational objectives for diversity and inclusion. 

• Develop and implement a robust system to measure training efficacy, satisfaction, and impact. These key performance indicators must align with the overall Americas Commercial Training objectives and will serve as in indication of success. Coordinate with Americas Commercial Training Analytics Manager on monthly dashboard.

• Work closely with our project coordinator to determine the number of course offerings, set course dates, deliver field communications, monitor registration, meet budget needs, ensure completion of attendee course pre-work, and maintain a high attendance rate. 

• Create a well-defined post course follow-up process that ensures training concepts are reinforced and attendees put what they’ve learned into practice. 

• Collaborate with OU clinical training teams to help deliver new hire sales training.

• Collaborate with OU marketing teams to create synergies between course content and marketing/sales messaging. 

• Contribute to a culture of excellence and continuous improvement and repeatable success.

• Maintain awareness of emerging trends in adult learning and virtual education tools. 

• Align development offerings and course content with the mission and strategic narrative of Medtronic. 

• Align to the Americas Commercial Training and Global Commercial Operations pan-Medtronic vision.

Must Have: Minimum Requirements

• Bachelors degree required

• Minimum of 7 years of Medical Device Sales/Service, Adult Learning, or a Program leadership experience, or advanced degree with a minimum of 5 years Medical Device Sales/Service, Adult Learning, or a Program leadership experience

Nice to Have

• Masters degree or adult education certification

• 10 or more years experience in Medical Device Sales/Service, Adult Learning, or a Program leadership role

• Project management experience

• Ability to facilitate early morning/late evening training/occasional weekend courses

• Experience with influence management and working across multi-functional teams.

• Medtronic Leadership Experience

• Demonstrated ability to develop and maintain strong relationships with key internal functional representatives

• Ability to travel domestically 50%

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation
 

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

Salary ranges for U.S (excl. PR) locations (USD):$140,800.00 - $211,200.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

 

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

 

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

 

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.