About Langham Hospitality Group
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
The Langham, Gold Coast & The Jewel Residences has ushered in a new era of sophistication to Australia’s playground. Comprising 169 guest rooms and suites and 170 luxury residences, nestled on absolute beachfront with sweeping views of Surfers Paradise and beyond, The Langham, Gold Coast is the ultimate location to relax and be inspired.
Combining service excellence, playful spaces, and modern amenities with World class dining venues, our signature Chuan Spa and opulent meeting and event spaces – The Langham, Gold Coast will be the Gold Coast’s premier destination.
The Langham, Gold Coast has an opportunity for a dedicated and customer-focused Senior Trade Supervisor to join our friendly Engineering Team and help us establish the Property as the market leader and contribute to our luxury service culture.
About the Role
As our Senior Trade Supervisor, you will support the day to day coordination of repairs and maintenance tasks to be completed by the Engineering Department in a hands-on capacity. You will also be supported in this role by qualified trade service contractors.
This role ensures that the tasks and objectives are completed to ensure that Hotel Operations are maintained in an optimal, safe, secure and efficient manner.
The role manages the quality of work performed by the Engineering colleagues and external contractors.
About You
To be successful in the role you will have at least two years' experience in the same or similar position at a luxury environment and proven experience supporting engineering teams. Other key attributes we are looking for include:
Superior customer service
- Demonstrated management skills
- Excellent interpersonal and communication skills
- Excellent problem solving abilities
- Ability to work a rotating rosters (including evenings)
- Trade Qualification required
- Australian work rights
Live fully with Langham
The Langham Hotels & Resorts offers current and future colleagues:
Benchmarked and competitive remuneration
- Excellent Training Opportunities and Career Progression
- Complimentary Meals & Laundry
- 6 Complimentary Hotel Nights at LHG Hotel and Resorts each year
- A vast array of benefits and recognition incentives!
Skills Required
- At least two years' experience in the same or similar position in a luxury environment
- Proven experience supporting engineering teams
- Trade qualification
- Superior customer service
- Demonstrated management skills
- Excellent interpersonal and communication skills
- Excellent problem solving abilities
- Ability to work rotating rosters (including evenings)
- Australian work rights
What We Do
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. The group takes its name from The Langham, London, Europe's first Grand Hotel. For over 150 years, this flagship property has been the pinnacle of sophisticated and gracious hospitality, a philosophy that is reflected group-wide through inspiring design, cutting-edge innovation, sincere service and an unwavering commitment to building great memories. With dedicated colleagues in more than 20 hotels located in major cities throughout four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to be a global hospitality group that pursues excellence.
