IT
Job DescriptionRole: Senior Tool Engineer
Location: Los Angeles, CA
Duration: 6+ Months
BGV will be done for the selected candidates.
Description
Perform the duties of the technical lead for the relevant Service Tower, act as the subject matter expert for various related disciplinary topics as they relate to the Service Tower, perform overall quality review, reviews adherence to SLA’s, tracks and updates key performance metrics as needed.
Is responsible for administering the Enterprise Monitoring Systems and utilizing them to monitor Systems and application availability. Evaluates and recommends improvements to the current monitoring infrastructure environment to maximize performance and availability of Systems and applications.
Experience
5+ Years of experience as a shift lead for Tools with experience in Tools like, SCOM, SCORCH, Splunk, Solarwinds Orion, eG Innovations
8+ Years of IT experience which includes 3+years as a network engineer, system engineer, or database engineer
3+ years of working experience with Microsoft System Center Operations Manager
2+ years working with Microsoft System Center Orchestrator
3 years of customer facing role/interaction
Education
(Bachelor’s Degree) from accredited University
Skills :
Strong scripting skills in one or more of the following : Power Shell, Perl, VBScript
Strong project coordination skills
Strong relationship management and negotiation skills
Strong verbal and written communication skills
Strong analytical skills
Knowledge :
Strong knowledge of UNIX and Microsoft Operating Systems
Strong knowledge of native monitoring performance tools : SNMP, WMI, perfmon and syslog
Good packet analysis skills
Good knowledge of Microsoft SQL
Good knowledge of SQL Reporting Services
Good understanding of LAN/WAN infrastructure, topologies and protocols
Please respond with your word resume and requested details:
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All your information will be kept confidential according to EEO guidelines.
Skills Required
- 5+ years of experience as a shift lead for Tools
- 8+ years of IT experience
- 3+ years working experience with Microsoft System Center Operations Manager
- 2+ years working with Microsoft System Center Orchestrator
- Bachelor's Degree from accredited University
What We Do
Infoways specializes in providing comprehensive consulting, implementation, migration, upgrade, solution development, customizations, functional testing, user training, interface development, and support services for Infor solutions. Our expertise extends to Extensibility, ION, and Report Designer, enabling us to tailor solutions precisely to your requirements. We pride ourselves on our client-centric approach, ensuring that your needs are at the forefront of everything we do. Our services include functional and technical support, admin support, system availability management, incident support, trend analysis, and ticket reduction, among others, all aimed at enhancing your experience and maximizing the value of your Infor investments. Furthermore, our software development capability is at the forefront of innovation. For instance, we are currently enhancing applications in the Financial Services sector using Blockchain technology, showcasing our commitment to leveraging the latest technologies to drive meaningful change for our clients. Infoways offers flexible engagement models and has cultivated a robust talent pool of global resources with expertise in various technologies, including BaaN/LN, M3, Lawson S3, and more. Our team is well-versed in Agile methodology and SDLC best practices, ensuring that projects are delivered on time and within budget. If you are interested in knowing more about how Infoways can support your business and enhance your Infor experience, please let us know. We would be delighted to schedule a meeting with our team at your convenience to discuss Let's Connect We believe in the power of collaboration. Whether you're a client, partner, or future team member, let's embark on this journey together. 📧 [email protected] ☎ 609-718-0720 Join us at Infoways as we navigate the digital landscape, create meaningful solutions, and build a future where innovation knows no bounds.
