Senior Test Manager

The Head of Testing is accountable for defining and leading the end to end testing strategy across all Global Business Platforms, including D365, Workday, Workfront, Salesforce, and enterprise integrations. This role ensures consistent quality, risk reduction, and production stability while accelerating delivery through automation, AI enabled testing, and modern DevOps practices.

Job Description:

Key Responsibilities

Global Testing Strategy & Governance

• Define and own the global testing strategy, standards, and governance model across all business platforms.
• Establish a risk‑based testing approach aligned to platform criticality, integration complexity, and business impact.
• Ensure testing practices align with SDLC, DevOps, and release management models (CI/CD and gated releases).
• Drive Regression testing automation across business platforms.

Platform & Integration Testing

• Oversee testing across core platforms:
  • Microsoft D365
  • Workday
  • Workfront
  • Salesforce
• Ensure robust integration, data flow, and end‑to‑end testing across upstream and downstream systems.
• Drive consistent environment alignment across Dev, Test, UAT, Pre‑Prod, and Production.

Test Automation & AI

• Define and execute the test automation strategy across UI, API, data, and integrations.
• Drive adoption of automation‑first testing, reducing reliance on manual regression testing.
• Leverage AI/ML‑driven testing capabilities, including:
  • Intelligent test generation and maintenance
  • Predictive defect detection
  • Change impact analysis
  • Test coverage optimization
• Continuously evaluate and introduce modern testing tools and frameworks.

DevOps & Continuous Quality

• Embed testing into CI/CD pipelines, enabling early defect detection and faster feedback loops.
• Partner with Engineering, Platform, and DevOps teams to support continuous testing and progressive release models where appropriate.
• Ensure production safety through shift‑left testing, synthetic testing, and monitoring validation.

Leadership & Stakeholder Management

• Build, lead, and mentor a high‑performing global testing organization (internal and partner teams).
• Act as a senior testing advisor to SteerCo, Engineering Leadership, and Business Stakeholders.
• Provide clear quality metrics, dashboards, and risk visibility to executive leadership.

Quality Metrics & Continuous Improvement

• Define and track key quality KPIs (defect leakage, automation coverage, release readiness, cycle time).
• Drive continuous improvement in testing efficiency, effectiveness, and cost optimisation.
• Ensure compliance with audit, security, and regulatory requirements where applicable.

Required Skills & Experience

Experience

• 15+ years in Quality Engineering / Testing, with senior leadership experience in large, complex enterprises.
• Proven experience managing testing across multiple global business platforms and integrations. Managed testing for transformation programs cross world areas.
• Strong background in enterprise SaaS platforms (Salesforce, D365, Workday preferred).

Technical & Domain Expertise

• Must have hands on experience in Automation Testing with Selenium, Java/J2EE/.NET (Optional: Python)
• Deep expertise in:
  • Test automation frameworks (UI, API, integration, data)
  • CI/CD and DevOps practices
  • Large‑scale integration and end‑to‑end testing
• Strong understanding of AI‑enabled testing tools and strategies.
• Experience with cloud‑based platforms and modern architectures.

Leadership & Communication

• Strong strategic mindset with the ability to balance speed, quality, and risk.
• Excellent stakeholder management and executive communication skills.
• Proven ability to influence without authority across global teams.

Desirable

• Experience introducing AI‑driven quality engineering in enterprise environments.
• Background in transformation programs or platform modernisation initiatives.
• Familiarity with regulatory, security, and compliance testing where relevant.

Location:

Bangalore

Brand:

Bcoe

Time Type:

Full time

Contract Type:

Permanent