As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Reporting to the Senior Manager, SVT/PV Engineering, as a Software Quality Assurance (SQA) Test Engineer, you will play an important role in ensuring the quality, reliability, and performance of Ciena's industry-leading networking products. You will collaborate with software developers, systems engineers, and product teams to validate new features and solutions through comprehensive automated testing.
You will contribute to the development of next-generation networking solutions by designing, developing, and maintaining automated test suites that improve product quality and accelerate software delivery. Working across multiple Ciena product lines, you will help ensure that products meet customer requirements and are ready for deployment in carrier-grade and enterprise environments.
Design, develop, execute, and maintain automated test cases and test suites for software features, system functionality, and customer use cases.
Develop and enhance automation frameworks to improve test coverage, scalability, efficiency, and maintainability.
Create and execute functional, integration, system, regression, and solution-level test plans to validate product capabilities and software releases.
Analyze test results, identify defects, perform root-cause analysis, and work closely with development teams to resolve issues.
Participate in design reviews, requirements reviews, and test planning activities to ensure quality is incorporated throughout the development lifecycle.
Support continuous integration and continuous testing initiatives by integrating automated test suites into Jenkins pipelines.
Build and maintain test environments, configure test topologies, and validate networking solutions under realistic deployment scenarios.
Collaborate effectively with software development, systems engineering, product management, and other quality engineering teams to support successful feature delivery.
Contribute to continuous improvement of automation practices, testing methodologies, and overall product quality.
Act as a customer advocate when designing and executing test cases. Act on behalf of customer to suggest improvements.
The Must Haves:
Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical discipline.
5+ years of experience in software quality assurance, test automation, software development, or related engineering roles.
Experience developing automated test solutions using Python or other object-oriented programming languages.
Experience creating, executing, and maintaining automated test cases and regression test suites.
Experience working in Linux-based development and test environments.
Understanding of software development lifecycles, quality assurance methodologies, and defect management processes.
Experience using version control and development tools such as Git, Bitbucket, and JIRA.
Strong troubleshooting, analytical, and problem-solving skills with the ability to identify and isolate software defects.
Ability to work independently while collaborating effectively within cross-functional engineering teams.
Strong verbal and written communication skills.
Nice to Haves:
Experience with Passive Optical Network (PON) technologies, including GPON, XGS-PON.
Familiarity with Optical Line Terminal (OLT) and Optical Network Unit (ONU/ONT) architectures, operation, and deployment scenarios.
Knowledge of PON-related standards and protocols, including ITU-T specifications and OMCI.
Knowledge of networking fundamentals including Ethernet, TCP/IP, IPv4, IPv6, routing, and switching protocols.
Experience with traffic generation and network test tools such as Ixia, Spirent, Xena, or equivalent platforms.
Experience troubleshooting and analyzing packet captures, protocol traces, and system logs to identify root causes of networking and service issues.
Experience working with test management and collaboration tools such as TestRail and Confluence.
Experience troubleshooting broadband access networks and analyzing protocol traces, packet captures, and system logs.
Familiarity with broadband service delivery technologies, including VLANs, QoS, DHCP, PPPoE, and multicast services.
Knowledge of software quality assurance practices for carrier-grade networking products with a focus on reliability, scalability, and customer deployment scenarios.
Exposure to AI-assisted development tools and automation technologies
Pay Range: The salary range for this role in Ottawa is $81, 500 - $130, 300
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Skills Required
- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or related discipline.
- 5+ years of experience in software quality assurance, test automation, or related engineering roles.
- Experience developing automated test solutions using Python or other object-oriented programming languages.
- Experience creating, executing, and maintaining automated test cases and regression test suites.
- Experience working in Linux-based development and test environments.
- Understanding of software development lifecycles, quality assurance methodologies, and defect management processes.
- Experience using version control and development tools such as Git, Bitbucket, and JIRA.
- Ability to integrate automated test suites into CI pipelines (Jenkins).
- Strong troubleshooting, analytical, and problem-solving skills.
- Ability to work independently and collaborate effectively within cross-functional teams.
- Strong verbal and written communication skills.
- Experience with Passive Optical Network (PON) technologies (GPON, XGS-PON).
- Familiarity with OLT and ONU/ONT architectures and OMCI.
- Knowledge of networking fundamentals: Ethernet, TCP/IP, IPv4, IPv6, routing, and switching.
- Experience with traffic generation and network test tools (Ixia, Spirent, Xena) and analyzing packet captures/protocol traces.
- Experience with test management and collaboration tools such as TestRail and Confluence.
- Familiarity with broadband service delivery technologies (VLANs, QoS, DHCP, PPPoE, multicast).
- Experience with software quality assurance practices for carrier-grade networking products.
- Exposure to AI-assisted development tools and automation technologies.
Ciena Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ciena and has not been reviewed or approved by Ciena.
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Fair & Transparent Compensation — Pay is often characterized as competitive or above-market in certain roles and regions, with references to market-aligned salary ranges and transparency around pay bands.
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Healthcare Strength — Health coverage is frequently framed as comprehensive, including medical, dental, and vision, with indications that coverage can extend to dependents and is viewed as a meaningful component of total rewards.
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Leave & Time Off Breadth — Time-off offerings are described as flexible and generous, including Flex/uncapped PTO in many cases and additional paid time for volunteering.
Ciena Insights
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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