Senior Territory Account Manager - Caribbean

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

**Please submit your resume in English. English fluency is a requirement for the position.**

                         

Position Summary:

The Sr. Territory Account Manager for Caribbean countries ( is responsible for helping our local Channel Partner Team in identifying, creating, qualifying, and capturing new business for Illumina. This team member will help to sustain existing business by building strong relationships with key customers, the local channel partner team and the Illumina management team. Other responsibilities include the development and execution of sales strategies in collaboration with the local channel partner and Illumina management team. Close interaction with regional marketing will help to deploy customer-centric plans for growing volume and profit. Market observations will be communicated back to the product marketing and local management team.

The role reports to the District Sales Manager of the region and is responsible for understanding relevant customer requirements, priorities, needs, and strategies to accelerate the sales cycle.

Key Responsibilities:

• Develop strategic plans for winning new business with the channel partners, expanding market share, and building upon existing programs manifested by a qualified pipeline of opportunities
• Identify innovative and competitive solutions to customers challenges, while maximizing the return on investment for the company
• Responsible for training channel partner sales teams on Illumina Sales process and products
• Execute strategies and campaigns in core competencies and domains to target and win opportunities
• Demonstrates a broad knowledge of the market environment including current and possible future market trends, practices and information affecting the business; industry trends; competition and competitive environment; and, marketplace strategies and tactics
• Initiates, develops, builds, and maintains long-term relationships with all levels of customers
• Collaborate with Regional Illumina Team and Channel Partners to provide creative solutions to resolve customer challenges, empowering and inspiring others to think and approach challenges in innovative ways

Qualifications:

• Minimum - Bachelor in Sciences, Genetics, Genomics, or related field; Ph.D. or MBA a plus
• Experience with NGS technology is required. Arrays experience is preferable.
• Typically 5+ years of experience.
• Ability to discuss problems and solutions with customers and prospects
• Strong written and verbal communication skills
• Demonstrated experience in giving customer facing presentations
• Excellent communication and organizational skills
• Ability to work as a member of a multifunctional team
• Knowledge of Microsoft Excel and Outlook required. SFDC and JDE knowledge a plus.
• This position will be field based in Mexico . Second potential location would be Bógota.
• Must be fluent in Spanish & English

Countries to be covered :

Central America (Guatemala, El Salvador, Honduras, Nicaragua, Costa Rica, Panama) + Caribbean (Dominican Rep., Puerto Rico, Jamaica, T&T, Bahamas, etc.)

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact [email protected]. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants.