Position Summary:
Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them.
In the Senior Technology Product Manager position, you’ll lead the vision, strategy, and roadmap for one or more technology products or capabilities. You will be accountable for aligning product development with customer needs, market trends, and financial outcomes. Through ongoing experimentation, collaboration with data and engineering teams, and strategic influence across business lines, you’ll drive innovation, adoption, and product growth. You’ll serve as a visible product leader—operating at the intersection of customer insight, technical feasibility, and business impact.
Skills Needed:
- Systems Thinking & Problem Solving - Identify the right problems to solve by understanding the broader system – customers, stakeholders, processes, data, technology, and AI. Connect root causes, dependencies, tradeoffs, and upstream and downstream effects to develop practical, scalable solutions that improve the whole.
- Learn & Adapt - Continuously grow and adapt as technology, customer needs, roles, and work systems evolve. Stay curious, learn beyond your core specialty, experiment with new approaches, use AI to accelerate learning, and improve through feedback and setbacks.
- Influence & Collaborate - Build trust, communicate clearly, and work across boundaries to drive action and shared outcomes. Seek and integrate different perspectives, contribute ideas, work through dependencies, and help teams make progress together through change and ambiguity.
- Maintains expertise in market trends and competitive landscape to shape product strategy.
- Leverages financial insights by partnering with finance teams to evaluate product profitability, support budgeting, and guide investment decisions.
- Monitors and analyzes key product performance metrics, such as feature utilization and adoption rates, to enhance engagement and retention.
What You’ll Do and Impact:
- Own the strategic direction and roadmap for 1–3 technology products or capabilities
- Lead customer discovery and validation sessions to surface needs and test assumptions
- Develop and refine product strategies based on customer data, market trends, and operational realities
- Report quarterly on market conditions, competitive shifts, and product opportunities to influence org-level planning
- Align products with business strategies and OKRs in collaboration with tech leadership, GMs, and senior stakeholders
- Drive AI-enhanced feature development by partnering with engineering and data science to improve product outcomes and operational efficiency
- Lead product experiments, surface insights, and use findings to inform roadmap evolution and innovation priorities
- Define and track product success metrics such as adoption, engagement, feature utilization, and customer retention
- Identify and execute initiatives to improve product performance and user satisfaction
- Collaborate with Finance to evaluate product profitability, contribute to budgeting, and support investment decisions
- Partner closely with Product Owners to ensure backlog clarity and delivery alignment with strategic outcomes
- Represent product outcomes in leadership forums and communicate roadmap and performance to stakeholders
Experience:
- Bachelor’s degree in Business, Computer Science, or a related field (MBA preferred)
- 5+ years of experience in product management with increasing responsibility
- Proven ability to lead product strategy, experimentation, and cross-functional collaboration
- Experience with financial modeling, ROI evaluation, and business case development
- Familiarity with AI-enabled features, analytics tools, and product experimentation methods
- Ability to travel by car and/or plane up to 15%.
Additional Items of Interest:
- Experience in healthcare, SaaS, or data-centric platforms
- Training in product strategy, Lean Startup, or similar frameworks
Job to be performed in the location listed. Generous benefit package available.
© 2013 to 2026 Direct Supply, Inc. All rights reserved.
Skills Required
- Bachelor's degree in Business, Computer Science, or a related field
- MBA
- 5+ years of product management experience with increasing responsibility
- Ability to lead product strategy, experimentation, and cross-functional collaboration
- Experience with financial modeling, ROI evaluation, and business case development
- Familiarity with AI-enabled features, analytics tools, and product experimentation methods
- Experience in healthcare, SaaS, or data-centric platforms
- Training in product strategy, Lean Startup, or similar frameworks
- Ability to travel by car and/or plane up to 15%
Direct Supply Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Direct Supply and has not been reviewed or approved by Direct Supply.
-
Retirement Support — Retirement savings are emphasized through a 401(k) with company match and stock contributions, alongside an employee‑owner model. Feedback suggests these features are a standout part of the total rewards package.
-
Strong & Reliable Incentives — Incentives such as annual profit sharing and bonuses are consistently highlighted as meaningful components of pay. Feedback suggests these payouts complement base salary and contribute materially to total compensation.
-
Wellbeing & Lifestyle Benefits — Wellbeing resources include a full on‑site wellness center with gym, classes, and recreational courts, plus a dog‑friendly campus and on‑site café. Flexible work options and everyday perks like complimentary beverages and membership reimbursements add tangible lifestyle value.
Direct Supply Insights
What We Do
For 35 years, Direct Supply has been dedicated to delivering innovative solutions to the toughest challenges facing the Senior Living industry. Now more than ever, we’re inspired by our customers’ commitment to serving America’s seniors during COVID-19 and beyond. From creating safe, desirable spaces and boosting operational efficiency, to helping our customers improve care outcomes and easily procure the right products at the best value – we’re constantly expanding our offering and developing new technologies to meet the complex and evolving demands of Senior Living.
