Senior Technology Manager - OTM

About this job 

The Senior Technology Manager at CarMax helps bring disruptive innovation to life.  They foster a solution driven mindset for their teams and partner with stakeholders to provide innovative solutions that deliver CarMax's strategic mission and plans.  This Senior Manager grows people, creates teams that solve problems for our Associates and customers and communicates priorities to stakeholders.  The empowered teams of engineers they lead follow the Agile framework and leverage best in class technology to solve complex business problems.  With these teams of inspired associates, if you have a good idea, this is the place to be.

What you will do – Essential Responsibilities 

• Lead and empower a team of Engineers with varying levels of experience in a product organization while adapting to a dynamic and changing environment in our Logistics Technology space
• Ensure the right skills are being used to solve the right problems while supporting the team with coaching, skills development, and career growth 
• Prioritize objectives and provide a comprehensive approach to solution recommendations that includes ROI, time to market, scalability as well as alternative recommendations 
• Think strategically - identify goals for the team while working to remove impediments 
• Communicate effectively to multiple levels ensuring alignment and support for team objectives with stakeholders and Senior Leadership 
• Lead the team through business
• Effectively collaborate with and manage both associates and external consultants
• While this role is not “hands on keys,” we challenge our Sr. Managers to remain curious of innovative technology while also broadening their knowledge of CarMax functional areas 
• Drive associate engagement across multiple teams while leading through other leaders where necessary 

Technology and Methods: 

Our engineering teams in Logistics leverage a broad complement of best-in-class systems, methodologies and technology including:

• Oracle Transportation Management (OTM)
• Cloud integration and services, including REST APIs, Eventing, Bulk Uploads
• AI & DevOps Practices and Culture
• Dual-Track Agile 
• .Net/.Net Core, ReactJS, Azure, Microservices Architecture

Purpose of the role 

The Logistics Senior Technology Manager’s primary responsibility is to partner and engage with our business partners to understand/anticipate needs and provide technology solutions and services that help deliver CarMax’s strategic vision. This includes development of long and short-term technology solutions that address business goals and deliver improved efficiency, execution, and a leading, unrivaled associate and customer experience.  This Sr. Manager will build, develop and maintain high functioning teams of talented engineers and analysts enabling CarMax's Logistics technology journey. As a leader within the organization, you will be results-oriented, data-driven, and have a proven record of influencing outcomes without direct decision-making authority.  The Senior Manager will be responsible for short-term and long-term project/strategy planning and be comfortable guiding teams, setting performance standards and motivating associates to perform quality work.  The Senior Manager is responsible for identifying high performing talent, gaps in talent, and developing associates to close the gaps.   

Qualifications and Requirements 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

• Persuasive and influential communicator – able to explain complex or intangible concepts to stakeholders at all levels  
• Experience with Supply Chain Technology and Oracle Transportation Management (OTM) preferred
• Experience leveraging AI tools to boost productivity as well as support business performance
• Knowledge of Objectives and Key Results (OKRs) and how to set short term and long-term goals 
• Provide people leadership for multiple, diverse cross-functional teams and individuals; coaching and guiding teams to enable future success 
• Enable a flexible yet productive work environment that supports a distributed work force: remote and hybrid 
• Partner with product teams to outline roadmaps, identify dependencies, and share updates on progress 
• Participate in software architectural discussions, influencing decisions, and collaborating with peers to maintain consistency across the organization 
• Identify and champion people and process improvement strategies for the team(s) 
• Foster collaboration with team members to drive consistency across product teams, and finds opportunities to expose engineers to career interests 
• Contribute to architecture, coding, test plans, project plans, deployment planning and operations to drive excellence and lead organization towards its goals 

Education and Experience: 

• BS/BA degree required with preference for a Technology related field of study (Computer Science, Engineering, etc) 
• Proven experience with Supply Chain Technology, Oracle Transportation Management (OTM), and integrations in these platforms strongly preferred
• 7+ years of experience in Technology with 5+ years of software/systems engineering leadership experience 
• 5+ years’ experience managing direct reports 

Work Location and Arrangement: This role will be based out of the Richmond Virginia or Dallas Texas and have a Hybrid work arrangement.   

• Associates based in Richmond work onsite 5 days per week. 
• Associates based in Plano work onsite 2 days per week. 

Work Authorization:  Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.