As Marqeta’s Senior Technical Writer, you will shape how developers build on our platform by creating and scaling documentation for APIs, SDKs, and platform experiences. Our documentation is a core product surface and often the first interface that developers encounter, so it must clearly reflect the system's actual behavior. This role goes beyond writing. You will improve how documentation is structured, generated, and maintained at scale using tooling, automation, and AI, while driving clarity, usability, and self-serve integration. You will partner closely with Product, Engineering, and Design as part of a collaborative team that treats documentation as a critical part of the developer experience.
We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!
This position is not for an existing vacancy.
The Impact You'll Have
- Create clear API and SDK documentation that enables fast, successful integration.
- Ensure accuracy with real request and response examples grounded in system behavior.
- Partner with Engineering and Product to validate APIs and maintain code-to-doc alignment.
- Improve discoverability and self-serve onboarding by treating documentation as a product.
- Use docs-as-code and AI-driven tooling to improve accuracy and reduce drift.
- Apply AI and automation to scale content creation and updates
- Identify gaps through customer feedback and drive continuous improvement
- Align cross-functionally on documentation priorities and standards
Who You Are
- 5+ years writing for developer audiences, including APIs and SDKs
- Strong understanding of REST APIs, JSON, and integration workflows
- Experience with OpenAPI or Swagger in API-first environments
- Proficient in docs-as-code tools such as GitHub, Markdown, Jira, and Postman
- Able to read code, test APIs, and ensure code-to-doc alignment
- Proven ability to improve documentation clarity, structure, and usability
- Experience using AI or automation to scale documentation workflows
- Experience in fintech, banking, or payments with knowledge of integrations
- Strong understanding of developer experience and information architecture
- Strong communicator who can operate independently
Nice-To-Haves
- Experience with SDK documentation across web or mobile.
- Familiarity with developer onboarding flows and sandbox environments.
- Background in engineering, product, or developer relations.
- Experience in measuring and improving documentation effectiveness.
- Familiarity with modern documentation platforms such as Mintlify
Recruiter For This Role
- Prashant
Typical Process
- Application Submission
- Recruiter phone call
- Hiring manager video call
- Virtual “Onsite” consisting of 3-4, 45 min calls
- Offer!
Compensation and Benefits
Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location.
When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 81,000 - 101,200
We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.
Along with monetary compensation, Marqeta offers
- Multiple health insurance options
- Flexible vacation time
- Retirement savings program with company contribution
- Equity in a publicly-traded company
- Monthly stipend to support our remote work model
- Annual “development dollars” to support our people growth and development
- Family-forming benefits and up to 20 weeks of Parental Leave
Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
Marqeta’s Values– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.
– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.
– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.
– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.
– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.
Equal Employment Opportunity, Accommodations and Privacy
Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.
Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
Skills Required
- 5+ years writing for developer audiences, including APIs and SDKs
- Strong understanding of REST APIs, JSON, and integration workflows
- Experience with OpenAPI or Swagger in API-first environments
- Proficient with docs-as-code tools such as GitHub, Markdown, Jira, and Postman
- Able to read code, test APIs, and ensure code-to-doc alignment
- Proven ability to improve documentation clarity, structure, and usability
- Experience using AI or automation to scale documentation workflows
- Experience in fintech, banking, or payments with knowledge of integrations
- Strong understanding of developer experience and information architecture
- Strong communicator who can operate independently
- Experience with SDK documentation across web or mobile
- Familiarity with developer onboarding flows and sandbox environments
- Background in engineering, product, or developer relations
- Experience measuring and improving documentation effectiveness
- Familiarity with modern documentation platforms such as Mintlify
What We Do
Marqeta enables payment possibilities for the world's innovators. Our open API card issuing platform provides unprecedented flexibility and control for industry-leading companies such as Block, Coinbase, Klarna, Affirm and Uber, to issue cards, authorize transactions, and manage payment operations in real-time.
Why Work With Us
Marqeta strives to build a global team as diverse as the markets we serve, staying true to our values: Connect the Customer, Everyone Belongs, Marqeta Cares, Lead Innovation, Deliver Results, Quality First and Build One Marqeta. It's an exciting time to join Marqeta. As we grow, your career and opportunities will grow as well.
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