- Create, edit, and maintain high-quality product documentation in line with company standards, including electronic help, online content, and other documentation formats
- Ensure documentation is accurate, clear, complete, and centered on customer needs
- Manage documentation through review cycles and incorporate feedback from stakeholders
- Collaborate with Documentation Project Managers to ensure deliverables align with established project management processes
- Partner with engineers, product managers, and other content experts to gain deep product knowledge
- Act as a documentation subject matter expert and guide stakeholders toward effective content decisions
- Work closely with engineering and project teams to improve documentation usability and overall product experience
- Validate that content meets functional, quality, and consistency requirements
- Prepare content for publishing and support release activities
- Support and troubleshoot help systems as they are integrated into products
- Engage in continuous feedback loops with internal teams and customers to identify opportunities for documentation improvement
- Leverage AI-assisted writing tools to enhance productivity while applying human judgment to ensure clarity, accuracy, and quality
- Strong proficiency in written and spoken English
- Bachelors degree or higher in English, Technical Communication, or other major with writing-intensive component and/or science/technology emphasis
- Professional experience creating technical documentation in a complex, technical environment (3-5 years)
- Demonstrated ability to analyze, structure, and communicate complex information clearly
- Familiarity with structured authoring and markup languages such as XML, DITA, and HTML
- Strong organizational skills and the ability to manage multiple projects and deadlines
- Attention to detail and the ability to work both independently and collaboratively
- Experience using terminology management and writing assistance tools such as Congree and TermWeb
- Background working with software, hardware, or engineering-focused products
- Experience contributing to usability improvements through documentation
WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
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ABOUT EMERSON
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
No calls or agencies please.
Top Skills
What We Do
At Emerson, we’re passionate about what we do. By fusing decades of technology and engineering expertise, Emerson continues to solve some of the world’s most complex challenges with innovative solutions for customers in industrial, commercial, and residential markets. We recruit the greatest talent and apply the best technologies to benefit our customers worldwide. Automation Solutions is a leader in helping process and discrete manufacturers automate and optimize production processes through our best-in-class technologies and industry expertise. Commercial & Residential Solutions develops technologies and services that improve human comfort, safeguard food, protect the environment, enable sustainable food waste disposal, and support efficient construction and maintenance of buildings and municipal infrastructure. Emerson has a wide range of industry knowledge, manufacturing expertise, and technological innovation around the world. Join our next generation of leaders today.
