Senior Technical Writer

Strider Technologies delivers strategic intelligence that helps organizations make faster, more confident decisions in an increasingly complex global environment. Using cutting-edge AI and proprietary methodologies, we transform open-source data into actionable insights that help protect technology, talent, and supply chains from nation-state risks.

Summary

As a Senior Technical Writer at Strider, you’ll play a critical role in ensuring our products are understood, adopted, and valued by users across industries. You’ll craft clear, concise, and engaging documentation that supports both customers and internal teams in navigating Strider’s platform and capabilities. From product guides and API documentation to release notes and knowledge base articles, you’ll ensure our communication reflects Strider’s mission and technical excellence. Additionally, you’ll support Strider University by developing client education and training materials. You’ll work cross-functionally with engineering, product management, customer success, as well as marketing and designers to translate complex ideas into accessible and actionable content.

What You Will Do

• Developing and maintaining product documentation, API references, integration guides, FAQs, release notes, as well as educational and training content

• Collaborating with engineers, product managers, and other cross-functional partners to gain deep knowledge of features and workflows

• Writing knowledge base content that anticipates user needs and supports customer success

• Ensuring technical accuracy, brand consistency, and clarity across all documentation assets

• Reviewing, editing, and updating existing documentation as products evolve

• Contributing to the design and structure of our documentation portal, including navigation, layout, and search optimization

• Helping define documentation standards, templates, and tone for Strider content

Key Qualifications

• 5+ years of experience in technical writing or documentation for software products or platforms

• Proven ability to translate complex technical information into clear, user-friendly content

• Experience writing developer-focused documentation, including API references and integration guides

• Familiarity with documentation and business tools (e.g., Markdown, Jira/Jira Service Management, Claude, ChatGPT, Swagger/OpenAPI, Git, Confluence, or similar)

• Experience developing tutorials, training guides, and other educational materials in collaboration with Sales, Client Services, and Customer Success

• Strong collaboration skills, especially working with product, engineering, and design teams

• Excellent command of English with superior grammar, editing, and communication skills

• Ability to manage multiple projects in a fast-paced, agile environment

Preferred Qualifications:

• Background in computer science, engineering, or a related technical field

• Experience with cloud-based platforms, security-focused technologies, or SaaS products

• Familiarity with version control systems (e.g., GitHub) and Agile development workflows

Benefits

• Competitive Compensation

• Company Equity Options

• Unlimited PTO

• Wellness Reimbursement

• US Holidays (Office Closed)

• Paid Parental Leave

• Comprehensive Medical, Dental, and Vision Insurance

• 401(k) Plan

Strider is an equal opportunity employer. We are committed to fostering an inclusive workplace and do not discriminate against employees or applicants based on race, color, religion, gender, national origin, age, disability, genetic information, or any other characteristic protected by applicable law. We comply with all relevant employment laws in the locations where we operate. This commitment applies to all aspects of employment, including recruitment, hiring, promotion, compensation, and professional development.