Senior/Staff Technical Writer

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.
The Role
As a Senior Technical Writer within Block's Developer Documentation team, you'll create clear, engaging, external-facing documentation for developers using Cash App and Afterpay APIs and SDKs. You'll collaborate with engineers, product managers, and other stakeholders to enhance content quality and delivery. We're looking for a seasoned writer who's technically curious, detail-driven, and excited to shape the future of developer experience through AI-assisted documentation.
This role is US or Canada remote friendly.
You Will

• Be the owner of technical documentation for external developers, including technical copywriting, code samples, and diagrams.
• Author and continuously improve documentation and content in collaboration with engineers, PMs, and others.
• Establish team processes around documenting new products and features.
• Leverage AI tools to accelerate content creation, improve quality, and streamline information discovery.

You Have

• 8+ years of experience writing, editing, researching, and planning software documentation.
• Excellent skills in grammar, minimalist documentation design, and effective information architecture.
• Great teaching skills that translate into amazing written work.
• Experience documenting or using APIs and SDKs.
• A proactive, self-directed approach and an eagerness to learn new tools - including AI-assisted writing and content workflows.
• Ability to work independently as the sole technical writer for multiple documentation sites.
• Experience with static site generators, managing docs as code, and markup standards.
• Demonstrated ability to plan and lead major initiatives, such as the launch of new documentation resources, large-scale content revamps, and cross-functional initiatives.

Even Better

• Comfortable experimenting with AI-based content generation and automation.
• Familiarity with developer tools, CI/CD workflows, or software engineering concepts.
• Background in a fast-paced, distributed, or startup environment.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$156,200 - $234,200 USD
Zone B:
$145,200 - $217,800 USD
Zone C:
$137,400 - $206,200 USD
Zone D:
$129,600 - $194,400 USD
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us at [email protected] with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.