The Senior Technical Writer supports documentation needs across multiple projects within the Engineering & Technology Services (ETS) division. This role involves creating, editing, and maintaining a variety of technical and non-technical documents, including API references, user manuals, process guides, and developer documentation. The writer collaborates closely with engineering teams to ensure clarity, accuracy, and consistency in all deliverables.
Key Responsibilities
- Develop and maintain technical documents including software manuals, specifications, test plans, and user guides.
- Gather and analyze technical information to document new or updated product features.
- Collaborate with engineers to ensure accurate and complete documentation.
- Create and maintain templates and a centralized library of technical documents and terminology.
- Produce documentation such as SDPs, CMPs, DMPs, SRPs, SDDs, SRSs, ICDs, SQARs, OMs, and STPs.
- Assist in requirement capturing using wireframes, presentations, and prototypes.
- Align documentation schedules with product release timelines.
- Ensure consistency in language, format, and structure across deliverables.
- Support developers and testers in understanding and applying documented requirements.
If applicable:
- Contribute to team KPIs and performance reviews.
- Identify skill gaps and support training and development initiatives.
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- 5+ years in technical writing for software or engineering projects.
- Proven experience with SDLC documentation and handling multiple projects.
- Excellent written and verbal communication with attention to detail.
- Experience with UML; BPMN knowledge is a plus.
- Strong analytical, interpersonal, and collaboration skills.
- Fluent in English; Arabic is a plus.
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What We Do
A digital transformation company, driven to solve some of the most complex problems in the world today through technology. Our core service portfolio includes staff augmentation, software development and cloud services with over 300+ projects delivered to date. Established in 2014, with a continuously growing team of 250+ experts, operating across 3 regions with Americas, Middle East, and Southeast Asia, CodeNinja is one of the fastest growing technology companies recognized by Forbes Technology Council. With value addition being a core focus for the company, CodeNinja ranks as one of the top and best reviewed software development and services company. Now offering enterprise cloud solutions to some of the leading technology companies in the world, the company has secured funding of $1.6M and is poised to invest in redefining workplace dynamics through use of advanced AI. CodeNinja has earned the trust of more than 240 clients spread across 15 different countries and 9 different industries. The company is also one of the top-rated outsourcing services provider in Pakistan, forming dedicated technology teams for some of the world's leading organizations like Microsoft, Lifeforce (Tony Robbins) and OTL alongside unicorns such as 24Seven, ABHI, and Graana. In addition, to ensure quality and commitment to client data security, the company is now ISO 270001 certified. Services: · Offshore Engineering Teams · Custom Software Development · Dedicated Development Center · Application Modernizations · Cloud Services and Solutions · Modern Workplace Solutions · Digital Transformation Strategy · AI Consulting · AR/VR and Digital Twins · eCommerce Solutions Awards and Achievements: Top 1000 Companies Clutch Global 2023 Top Company in .Net Developers 2023 Clutch Global Fall 2023 Certifications & Partnerships: Adobe Commerce Cloud Solution Partner Microsoft Solution partner for business applications. Microsoft Solution Partner for Azure Data and AI.
