Senior Technical Writer

AppZen is the leader in autonomous spend-to-pay software. Its patented artificial intelligence accurately and efficiently processes information from thousands of data sources so that organizations can better understand enterprise spend at scale to make smarter business decisions. It seamlessly integrates with existing accounts payable, expense, and card workflows to read, understand, and make real-time decisions based on your unique spend profile, leading to faster processing times and fewer instances of fraud or wasteful spend. Global enterprises, including one-third of the Fortune 500, use AppZen’s invoice, expense, and card transaction solutions to replace manual finance processes and accelerate the speed and agility of their businesses. To learn more, visit us at www.appzen.com

Duties & Responsibilities:

• We are looking for a Technical Writer with 6 years of experience for a full-time hybrid role based in Pune.
• Create user guides, how-to guides, and FAQs.
• Review and improve existing technical documentation to ensure consistency, clarity, and compliance with industry standards.
• Collaborate with subject matter experts to gather information and validate technical details.

Requirements:

• Bachelor’s degree in Technical Communication, Communications, English, or a related field 
• Mandatory experience in Financial or Fintech Domain.
• 6+ years of experience writing software documentation
• Good understanding of software concepts, architectures, and processes
• Excellent verbal and written communication skills
• Detail-oriented with a strong focus on grammar, technical accuracy, and consistency
• Ability to effectively manage time and workload
• Ability to collaborate with Cross Functional Teams
• Experience with single source authoring tools such as Madcap Flare.
• Experience with image capture tools such as Snagit.