Torq is your security product’s favorite security product. Our enterprise-grade security hyperautomation platform unifies and automates the entire security infrastructure to deliver unparalleled protection and productivity. Torq drives maximum value and efficiency from existing security investments. It supercharges security teams across the Fortune 500 with powerful, easy-to-use no-code, low-code, and full-code workflows that reduce manual tasks, freeing security professionals to focus on higher-value strategic activities.
There’s electricity in the air at Torq. We’re a dynamic, extremely motivated team of go-getters. Every one of us is inspired to propel our customer and partner ecosystem to new heights through hyperautomation. We’re always looking for amazing people across every discipline to join Torq.
We’re on the lookout for a talented Senior Technical Writer to join our fast-growing company and dynamic Knowledge Experience team. You'll play a key role in creating and maintaining the documentation and learning resources that empower our customers. If you're an experienced technical writer with a passion for technology, curiosity, and a fun, team-oriented attitude, we want to hear from you!
What You’ll Be Doing:
- Become a key player on our one-of-a-kind team, where we come together to make magic happen!
- Take ownership of the documentation process, from initial design to final release.
- Work closely with product management, engineering, and field engineering teams to gain a deep understanding of the product and customer needs, ensuring the creation of documentation that is accurate, comprehensive, and user-friendly.
- Manage updates and revisions for existing documentation, including release notes and user guides.
- Maintain consistency and quality across all product documentation.
- Prioritize the documentation pipeline by balancing urgent issues with long-term projects, while efficiently managing escalated documentation requests.
The Ideal Candidate:
- A dedicated team player with a go-getter attitude, self-motivation, and natural curiosity.
- 5+ years of experience as a technical writer.
- Strong ability to grasp complex technical concepts and communicate them in a clear and simplified way.
- Exceptional attention to detail with excellent task prioritization skills.
- Outstanding written and verbal communication skills in English.
- Experience working in a B2B SaaS company is a plus.
- Familiarity with the cybersecurity industry is a plus.
- Proven experience documenting APIs is a plus.
Come join us and help shape the future of our documentation!
As an equal opportunity employer, we are committed to a team defined and empowered by diversity. We consider qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
Top Skills
What We Do
Torq's no-code automation modernizes how security & operations teams work with easy workflow building, limitless integrations and numerous pre-built templates.
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