At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
NICE Actimize is seeking a Senior Technical Writer to join our team.
We are creating products that allow the world's largest financial institutions to fight, prevent, and manage financial crime.
How will you make an impact?
- Own and maintain a suite of guides.
- Work with multiple scrum teams in an Agile environment and adhere to sprint milestones.
- Collaborate with subject matter experts, engineers, product managers, and other team members.
- Produce clear, concise, and user-friendly technical documentation using topic-based writing principles.
- Provide technical editorial support to the technical writing and content-contributing teams.
- Work on several projects simultaneously and manage time accordingly.
Have you got what it takes?
- Native English speaker.
- Bachelor's degree or equivalent experience.
- 4+ years of experience as a technical writer in an enterprise software development environment.
- Experience working in an Agile environment.
- Experience preparing topic-based documentation.
- Ability to learn complex technology and tools.
- Experience creating clear and structured guides for different audiences, including developers.
- Experience with Madcap Flare, and Git is an advantage.
- Experience with Atlassian tools (JIRA and Confluence) is an advantage.
- Knowledge of Information Architecture and content strategies is an advantage.
Key Soft-Skills:
- Passionate about quality.
- Great communication skills and excellent teamwork capabilities.
- Excellent problem-solving and decision-making skills.
What’s in it for you?
Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
#LI-Hybrid
- Requisition ID: 5105
- Reporting into: Group Lead, Technical Writing
- Role Type: Individual Contributor
About NICE Actimize:
- NICE Actimize is the largest and broadest provider of financial crime, risk, and compliance solutions for regional and global financial institutions and government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers' and investors’ assets by identifying financial crime, preventing fraud, and providing regulatory compliance.
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Top Skills
What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
