**This hybrid opportunity requires 3 days onsite**
About the role:
We are seeking a highly technical and effective Technical Writer (hardware) to join the Technical Communications group. This is a group in R&D, specializing in creating high quality, technically accurate documentation, ensuring a seamless and intuitive experience for end users. This is a nonexempt temporary contract position for up to 12 months. The role offers a unique opportunity to develop an in-depth understanding of our products while working in close collaboration with product development engineers, support & service teams, and field service engineers. This individual must be a self-starter, quick learner and detail oriented, work well in a team atmosphere, have good communication skills with the ability to adapt and thrive in a fast-paced and multidisciplinary environment.
What you will be doing:
- Work in a dynamic and fast-paced environment to collaborate with multidisciplinary teams. Understand and acquire product-specific information from subject matter experts and draft detailed instrument-related documents, including service and maintenance documents, using MadCap Flare and Adobe InDesign.
- Collaborate with technical illustrators to help develop documentation visuals.
- Own document creation from inception to completion, including revisions.
- Process and release final documents using a documentation change control system.
- Adhere to policies, procedures, style guides, and quality documents.
- Contribute towards defining better processes and infrastructure for efficient content generation.
Minimum Requirements:
- Bachelor’s degree or higher in engineering sciences, bioengineering, technical/scientific communications, or related discipline.
- 3+ years technical writing experience in hardware, biotechnology-related hardware, or medical device/instrument environment, including documentation for a highly technical audience like engineers and scientists.
- Understanding of fundamental engineering, mechanical, and electrical concepts in instruments/devices required.
- Analytical ability to grasp and effectively communicate complex and in-depth scientific and engineering concepts.
- A passion for learning about innovations in science and technology is essential.
- Strong organizational skills and ability to manage deliverables and feedback for multiple projects under tight deadlines, set priorities, and manage time effectively.
- A fast learner with the ability to thrive in a fast-paced environment.
- Highly proficient in English with excellent grammar and editorial skills.
- Excellent written and verbal communication skills.
- Expert skill level using current versions of standard authoring tools, including MadCap Flare and Adobe InDesign.
- Working knowledge of Adobe Illustrator, Adobe Photoshop, or equivalent is desirable
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About 10x Genomics
At 10x Genomics, accelerating our understanding of biology is more than a mission for us. It is a commitment. This is the century of biology, and the breakthroughs we make now have the potential to change the world.
We enable scientists to advance their research, allowing them to address scientific questions they did not even know they could ask. Our tools have enabled fundamental discoveries across biology including cancer, immunology, and neuroscience.
Our teams are empowered and encouraged to follow their passions, pursue new ideas, and perform at their best in an inclusive and dynamic environment. We know that behind every scientific breakthrough, there is a deep infrastructure of talented people driving the life sciences industry and making it possible for scientists and clinicians to make new strides. We are dedicated to finding the very best person for every aspect of our work because the innovations and discoveries that we enable together will lead to better technologies, better treatments, and a better future. Find out how you can make a 10x difference.
Individuals seeking employment at 10x Genomics are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation, or any other characteristic protected by applicable law.
10x does not accept unsolicited applicants submitted by third-party recruiters or agencies. Any resume or application submitted to 10x without a vendor agreement in place will be considered unsolicited and property of 10x, and 10x will not pay a placement fee.
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What We Do
Accelerating biological understanding and discovery is more than a mission for 10x Genomics. It’s a commitment. Fueled by equal parts scientific vision and determined passion, we are enabling fundamental research across the life sciences by delivering rapid innovation that allows our customers to resolve complex biology—across the fields of oncology, immunology, neuroscience, and more.
As we deliver powerful new methods for discovery, we create opportunities for scientists to address and reveal the true complexities of biology and disease. Already, our products have been adopted by researchers around the world, including 97 of the top 100 global research institutions and 19 of the top 20 global pharmaceutical companies, and have been cited in over 1,200 research papers on discoveries across the life sciences.
