Service Center
CSCS TXKey Responsibilities:
- Learning Design: Create dynamic and user-centric learning experiences across various modalities, including e-learning, instructor-led training, blended learning, and microlearning.
- Content Development: Design and develop engaging, interactive, and visually appealing educational content that supports learner engagement and knowledge retention.
- Needs Assessment: Conduct thorough needs analyses to identify learning objectives, audience characteristics, and content gaps.
- Technology Integration: Leverage the latest learning technologies, tools, and platforms to create seamless and scalable solutions.
- Collaboration: Partner with subject matter experts, trainers, and business leaders to ensure training initiatives meet organizational objectives.
- User Experience (UX): Incorporate UX principles to create intuitive, accessible, and enjoyable learning experiences for diverse audiences.
- Evaluation: Develop assessment strategies to measure the effectiveness of learning experiences and use data to improve outcomes continuously.
- Project Management: Manage multiple projects simultaneously, ensuring deadlines, budgets, and quality standards are met.
Qualifications:
- Bachelor's degree in education, Instructional Technology, Learning Sciences, or a related field (master's preferred).
- 3-5 years of proven experience in instructional design, e-learning development, or training program design.
- Strong understanding of adult learning principles and instructional design methodologies.
- Proficiency with learning management systems (LMS) and authoring tools (e.g., Articulate, Captivate).
- Familiarity with emerging technologies such as VR/AR, AI, and gamification in learning.
- Excellent communication, organizational, and project management skills.
- Ability to translate complex concepts into clear, engaging learning materials.
- Passion for creating innovative and impactful learning solutions.
Preferred Skills:
- Graphic design or multimedia development experience.
- Knowledge of accessibility standards (e.g., ADA, WCAG).
- Certification in instructional design or project management (e.g., CPLP, PMP).
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What We Do
As one of the nation's largest auto collision repair providers, Caliber offers unlimited opportunities to drive your career forward. Surrounded by a purpose-driven, team-centric culture, you are empowered to create the roadmap for your future.
With more than 1,800 centers nationwide across 41 states, Caliber features a wide range of automotive services including collision, auto glass and fleet solutions. We are known for providing an outstanding customer experience and regularly rank among the highest customer satisfaction scores in the industry.
Our commitment to caring for people extends to our Caliber teammates and their careers. When you join Caliber, you're not just an employee but part of a dedicated team. You'll receive mentoring from some of the brightest minds in the industry, as well as industry-leading pay and a comprehensive day-one benefits program.
At Caliber, we care about your well-being. We're proud to have been the only auto repair company on Forbes' list of "America's Best Large Employers"-an honor awarded to companies with high employee satisfaction. We're also proud to have been recognized by Inc. as a Best in Business Extra Large
Company (500+ employees), receiving a gold medal for our efforts in going above and beyond to make a positive impact.
Caliber is an equal-opportunity employer. We are committed to fostering an inclusive and diverse workplace
