About Us
Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry’s first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- 5+ years of experience in a technical support role, preferably in a SaaS environment.
- Strong understanding of REST APIs and experience in troubleshooting API-related issues.
- Proficiency in scripting languages (e.g., Python, JavaScript, Bash) for automating tasks and processes.
- Knowledge of security standards (authentication/authorization) & practices including OAuth, SAML, and SSO.
- Experience with ticketing systems (e.g., Zendesk, Jira, ServiceNow) and customer support tools.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication skills to explain technical concepts to non-technical users.
- Familiarity with cloud computing platforms (e.g., AWS, Azure).
- Knowledge of Generative AI and Prompt Engineering.
All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.
Top Skills
What We Do
Welcome to Automation Anywhere. We’re on a singular and unwavering mission to democratize automation and create a better future for everyone, liberating people from mundane, repetitive tasks, and allowing them more time to use their intellect and creativity.
With 2.8M bots deployed at customers in 90 countries, and a network of over 2100 partners, we are a leader in the Gartner Magic Quadrant, and our AI-powered digital workforce platform optimizes the business processes of the world's largest enterprises and governments in virtually every industry including 85% of the top banks and financial institutions, 90% of the top healthcare institutions, 85% of the top technology companies, and 80% of the top telecom companies.
Industry Awards and highlights:
· Named a leader each year of Gartner Magic Quadrant for Robotic Process Automation
· Named a Leader in Forrester Wave
· Named a Leader and Star Performer in Everest Peak Matrix
· Named a Leader in Nelson Hall NEAT Intelligent Automation Report
· G2 Crowd 2020 Best Software Company
· First Cloud-native digital workforce platform
· 850+ pre-built, intelligent automation solutions
· Bot security and IP protection
· SaaS packages
· Over 1.4M courses completed in Automation Anywhere University
· Free AI-powered Community edition
Try the world’s most advanced digital workforce platform today: https://bit.ly/startRPAtoday
