Skills Required
- Bachelor's degree in Computer Science or related field
- 5+ years experience in Customer Support within an enterprise software organization
- Solid verbal, written, presentation, and interpersonal communication skills
- Knowledge of SaaS business model, SaaS technologies, and related applications
- Knowledge of web dev technologies (JavaScript, HTML, CSS)
- Proven time management skills in a dynamic support environment
- Capable of working on a cross-functional team to solve business and technical problems
- Willing to work night shifts
- Highly driven with an execution focus and strong sense of urgency
- Enthusiasm for helping and serving clients; customer and solution-oriented personality
What We Do
Disprz is an AI-powered, mobile upskilling and reskilling suite, helping enterprises unlock business potential by enabling organization-wide skilling, while personalizing learning for the individual. Be it knowledge or frontline workers, Disprz identifies and benchmarks employees’ skills needed for different job roles, assesses their current levels, creates impactful learning pathways, drives hyper-personalized learning to bridge skill gaps and drives learning adoption. Disprz makes available insightful analytics that link back skilling to business performance. Our goal is to empower organizations to drive the right skills to create immediate and sustained business impact - be it higher sales, better customer service, impactful leadership, or digital transformation. In addition to Disprz’s LMS and LXP platforms, our unique frontline enablement solution (FLE) is a mobile learning platform designed to address the unique needs of the distributed workforce. With multilingual options and a mobile-first approach, it helps keep the deskless workforce engaged & productive while learning. It includes features such as KPI-linked coaching, proctored assessments and on-the-job training workflows to enable them to be job-ready from Day 1. Our capability-building platform powers 250+ leading organizations like Amazon,Uber, Airtel, Bajaj Allianz, and Tata Motors, to name a few. 1.8 million + learners across the United States, India, Southeast Asia, and the Middle East, leverage our skills enhancement platform.
