Senior Technical Support Engineer, Mobile

Posted 6 Days Ago
Be an Early Applicant
Bangalore, Bengaluru Urban, Karnataka, IND
Hybrid
Senior level
Artificial Intelligence
The Role
Lead the design and maintenance of infrastructure in AWS and hybrid environments, utilizing Kubernetes and Linux systems, while mentoring teams and resolving complex issues.
Summary Generated by Built In
RapidAI is the trusted leader in deep clinical AI, helping hospitals deliver faster, more informed care through intelligent imaging and integrated workflows. The Rapid Enterprise™ Platform supports disease states across the care spectrum, but it’s our clinical depth that drives the most meaningful impact — improving decision-making, patient outcomes, and health-system performance. Used by more than 2,500 hospitals in over 100 countries and backed by 700+ clinical studies, including research that helped expand national stroke-treatment guidelines, RapidAI is the most clinically validated AI platform in healthcare.

What you will bring:

     
    • 7–10 years of experience in Linux systems engineering.
    • 7–10 years working with Kubernetes, Docker, and container orchestration.
    • Strong background in virtualization: VMware, Nutanix, Hyper-V.
    • Experience with cloud-native storage technologies (e.g., Rook/Ceph).
    • Proficient in Python scripting for automation and tooling.
    • Demonstrated expertise in infrastructure as code using tools like Terraform and Ansible.
    • Experience with network troubleshooting and diagnostic tools. 
    • Familiarity with healthcare imaging systems, DICOM routers, and Vendor Neutral Archives (VNA) is highly desirable.
    • Proven ability to lead and mentor high-performing teams for at least 5 years. 

What you will do:

     
     
     • Lead the design, deployment, and maintenance of infrastructure in AWS and hybrid cloud environments.
     • Drive platform modernization using Kubernetes, Docker, and Linux-based systems.
     • Oversee integration of virtualization technologies including VMware, Nutanix, and Hyper-V.
     • Implement and manage cloud-native storage solutions such as Rook/Ceph.
     • Develop automation using tools such as Terraform and Ansible.
     • Collaborate with engineering teams to ensure production readiness of new features and services—on both cloud and on-prem          deployments.
    • Troubleshoot complex infrastructure and network issues; utilize tools like Wireshark to identify and resolve performance                     bottlenecks.
    • Support edge computing platforms and work closely with app teams to understand how infrastructure choices impact personas,       workflows, and integrations.
    • Collaborate with support and engineering to reproduce, triage, and resolve customer issues across infrastructure layers.
    • Use emerging technologies including AI-driven tooling to enhance observability, productivity, and scalability of platform operations.
    • Contribute to the evolution of a customer-obsessed culture, mentoring and developing junior engineers and platform specialists.

RapidAI is committed to creating an inclusive and diverse workplace. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any type in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Top Skills

Ansible
AWS
Ceph
Dicom
Docker
Hyper-V
Kubernetes
Linux
Nutanix
Python
Rook
Terraform
VMware
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: San Mateo, CA
225 Employees
Year Founded: 2012

What We Do

RapidAI is the global leader in using AI to combat life-threatening vascular and neurovascular conditions. Leading the next evolution of clinical decision-making and patient workflow, RapidAI is empowering physicians to make faster decisions for better patient outcomes. Based on intelligence gained from over 5 million scans in more than 2,000 hospitals in over 60 countries, the Rapid® platform transforms care coordination, offering care teams a level of patient visibility never before possible. RapidAI — where AI meets patient care.

Similar Jobs

Cloudflare Logo Cloudflare

Senior Manager, Sales (India)

Cloud • Information Technology • Security • Software • Cybersecurity
Remote or Hybrid
India
4400 Employees

Cargill Logo Cargill

Senior Platform Engineer

Food • Greentech • Logistics • Sharing Economy • Transportation • Agriculture • Industrial
In-Office
Bengaluru, Bengaluru Urban, Karnataka, IND
155000 Employees

Cargill Logo Cargill

Software Engineer

Food • Greentech • Logistics • Sharing Economy • Transportation • Agriculture • Industrial
In-Office
Bengaluru, Bengaluru Urban, Karnataka, IND
155000 Employees

Optum Logo Optum

Deputy Manager Talent Acquisition - Pune

Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
In-Office
Bengaluru, Bengaluru Urban, Karnataka, IND
160000 Employees

Similar Companies Hiring

GC AI Thumbnail
Artificial Intelligence • Legal Tech
San Mateo, California
80 Employees
Idler Thumbnail
Artificial Intelligence
San Francisco, California
6 Employees
Bellagent Thumbnail
Artificial Intelligence • Machine Learning • Business Intelligence • Generative AI
Chicago, IL
20 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account