Job Summary
Job Description
WHAT IS THE OPPORTUNITY?
As a Senior Technical Specialist, you will work within the Mainframe Operating Systems team to install and support z/OS products. This team is responsible for providing support for the evaluation, installation, maintenance, and trouble shooting of a suite of System Z operating system components and associated vendor products that run on all RBC Mainframe processors.
WHAT WILL YOU DO?
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Install and support various z/OS mainframe products, primarily focused on Netview/System Automation.
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Liaise with the various support teams in Production Mainframe Services, Mainframe Operating Systems group, application development groups, and any other clients of supported products.
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Direct research, identify and make recommendations on exploitation of new feature / function of supported vendor software.
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Ensure products are kept at supported and current levels.
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Ensure that problems with products supported are dealt with in a timely fashion and resolved quickly.
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Develop criteria for and participate in the evaluation of 3rd party vendors and software.
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Provide expertise and software management and support skills for mainframe products.
WHAT DO YOU NEED TO SUCCEED?
Must have:
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10+ years of mainframe experience installing and supporting software products.
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5+ REXX coding experience.
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IBM TSO, ISPF, JCL, SDSF, Netview/System Automation and SMP/E experience.
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Familiarity with and strong adherence to change management processes.
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A strong understanding of mainframe z/OS technology.
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Strong communication and interpersonal skills.
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Commitment to excellence in deliverables and support.
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Champion strong software management and technology currency.
Nice-to-have:
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Knowledge of SSL/TLS and certificates.
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Strategic thinker with excellent interpersonal skills to work across functions and businesses.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
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A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
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Leaders who support your development through coaching and managing opportunities.
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Ability to make a difference and lasting impact.
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Work in a dynamic, collaborative, progressive, and high-performing team.
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A world-class training program in financial services.
#LI-Hybrid
#LI-Post
#TECH PJ
Job Skills
Assembler (Programming Language), CLIST (Programming Language), Communication, Group Problem Solving, IBM COBOL, IBM DB2 SQL, IBM Software, IBM z/OS, Installation and Maintenance, Interactive System Productivity Facility (ISPF), Java, JES2, Job Control Language (JCL), Mainframe Modernization, Mainframe Operating System, Node.js, Programming Languages, Python (Programming Language), Red Hat Ansible, RESTful Web Services, Rexx, SMP/E, Teamwork, Technical Product Support
Additional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City:
TORONTO
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-11-05
Application Deadline:
2024-12-17
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Top Skills
What We Do
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 88,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com.
We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities.
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