Company Description
Autoscribe Informatics offers a wide portfolio of Laboratory Information Management Systems (LIMS) for various industries worldwide, including pharmaceuticals, healthcare, biobanking, veterinary and more. Our configurable LIMS help customers manage laboratory workflow efficiently. We also provide dynamic reporting, barcoding capability, and regulatory compliance features to add further value to our solutions.
Role Description
This is a full-time remote role for an experienced Senior Technical Sales Support Specialist to join our Sales team within a fast-growing software company. The successful candidate will be involved in the configuration of software demo systems in a wide variety of industries and organisations ranging from small businesses to global pharmaceutical companies.
Key Responsibilities include the following but are not limited to:
- Gather requirements, configure and demonstrate, at a detailed level, the Autoscribe software based on customer/prospect requirements.
- On-site and off-site demonstrations including software design, customer workshops, presentations, data modelling, technical architecture, technical delivery, report writing, demo training.
- Acting as product expert on demonstrations and ensuring the demo created is a match to prospects requirement/industry, making certain these are executed in accordance with internal operating procedures and implementation methodologies.
- Understanding and documenting prospects’ functional requirements
- Configuration of the Autoscribe developed software. This includes the use of reporting tools to design the customer specific reports. Extension to other products as needed e.g. LIMSLink.
- Validate that the demo systems created work as intended including testing demo systems workflow from start to finish before releasing.
- Assist with the management of demo systems.
- Maintaining demo documentation.
- Attendance at technical seminars and user meetings as required.
- Visit to distributor companies for the purposes of demo training and assistance with technical seminars.
The successful candidate will receive training on our software and configurations tools, as well as 3rd party software packages. A competitive salary will be offered dependant on experience, including benefits such as private healthcare.
Autoscribe Informatics is an Equal Opportunity Employer.
Experience and Skills
- Good understanding of Relational Databases
- Structured Query Language (SQL)
- SQL Server
- Laboratory experience would be beneficial
- Crystal Reporting (Training will be given if necessary)
- Strong oral and written communication skills
- Strong customer facing skills
- Fast learner
- Full driving license (some travel may be required)
Top Skills
What We Do
Digitize - Transform - Innovate
Xybion is a Digital Acceleration cloud platform company with end-to-end all-inclusive Solutions for business processes for highly regulated industries with embedded Quality and Predictive Compliance with Real-Time Monitoring unified on a Single Platform to Help You Manage Your Entire Business Process Seamlessly. Personalize Our Preconfigured Apps or Let us Rapidly Configure New Apps On Our Low-Code XDP Platform To Your Specifications. Your Process- Your Way.
Our out-of-the-box solutions include:
• R&D Execution System: Gold Standard for End-to-End Discovery, Preclinical Research, Development, SEND & Submission.
• Digital Lab Execution System: Quality & Compliance Embedded Cloud-based LIMS, ELN, Scientific Data & Total Laboratory Process Management
• Total Predictive, Quality, Compliance & Risk Management: Total Predictive Compliance, Quality, Risk & Real-time Data Integrity Compliance Monitoring
• Workplace Health and Safety, Medical Care, Case, Compliance & Claims Management: One cloud connecting all stakeholders in a single database.
• Enterprise Content Management: Document Creation, Review, Imaging, Annotation Unified with Core Business Processes and with Quality and Compliance Systems
Xybion has over 160 clients in 29 countries including all of the top 20 biopharmaceutical companies.
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