Senior Technical Project Manager

Vonage is the emerging leader in the $100B+ cloud communications platform (CPaaS) market. Customers like Airbnb, Viber, Whatsapp, Snapchat, and many others depend on our APIs and SDKs to connect with their customers all over the world.

As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth.

Why this role matters

As part of our engineering operational transformation that will incorporate leading DevOps & DevSecOps practices while maintaining compliance with laws and statutes, the Project Manager will lead in driving transformational projects.  This role will be pivotal in implementing a variety of industry best practices and tools that will lead to a competitive advantage in the market.  The ability to rapidly establish credibility while delivering complex cross functional technical projects while being fully hands on are critical to the role. 

IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…….

What you will do

• Effectively track, report and address project issues and risks with the right stakeholder engagement 
• Provide project support and leadership for multiple projects across the product and engineering organization.
• Drive strong interlock and alignment with the Compliance, Privacy and Security teams to ensure all security standards and in-region regulations are followed and adhered to.  
• Work cross-functionally to synthesize diverse sets of information and define, sequence and estimate project product operations requirements, resource requirements and duration.
• Contribute to and perform a broad range of project-related functions and duties, including:
• Needs assessment,
• Scoping and planning,
• Scheduling,
• Team facilitation,
• Documentation 
• Post-project evaluation

What you will bring

• 5+ years experience in project management for software or high-tech industry. 
• The ability to operationalize and implement best practices, solve problems and deliver on commitments
• The ability to develop collaborative, cross-functional relationships and work in a matrixed organization
• Experience implementing projects in an Agile or Hybrid model
• Experience in cloud technology, development lifecycle, Dev Ops, DevSecOps, and Engineering or IT background. 
• Must be highly organized and results driven

Strong interpersonal and communication skills, including technical writing skills.

• Comfortable working with stakeholders at all levels both technical and business.
• Influence assessment, planning, design, development and implementation processes.
• Present problem analysis and recommended solutions in a creative and logical manner.

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