The Role
Leads an enterprise modernization program from planning through go-live, owning the integrated plan, governance, budget, scope, risks, dependencies, and executive communication. Manages a project manager and coordinates business analysts, engineering, QA, and customer teams. Drives cross-functional delivery, issue resolution, change control, stakeholder alignment, and measurable outcomes while maintaining Agile and SDLC practices.
Summary Generated by Built In
Senior Program Manager
Location: Falls Church, VA (on-site in office, with partial telework flexibility)Full-Time | Permanent
Salary Range: $90,000.00 ~ $140,000.00
BizFlow is seeking a Senior Program Manager to lead a large-scale enterprise modernization program from planning through delivery. This is the senior delivery leadership role on the program. You own the plan, the governance, the risk posture, and the executive relationships, and you lead a project manager while directing business analysts and engineering toward on-time, on-scope delivery.
This is a senior role. Proven experience leading software implementation programs is required. You have carried large programs from kickoff through go-live, and you know how to keep scope, schedule, risk, and stakeholders under control at the same time.
What You’ll Do:
You are accountable for the program end to end. You lead one associate or mid-level project manager, who owns workstream-level schedule and execution, and you direct the business analysts who own requirements and User Acceptance Testing and coordinate with engineering on the build. Your job is to keep the whole program aligned, on plan, and ahead of its risks.
Own the program end to end
- Build and maintain the integrated program plan, roadmap, and milestone schedule, and hold the program to it across workstreams.
- Establish and run the program’s governance cadence, including status reporting, steering reviews, and executive briefings.
- Manage program scope, budget, and change control against business objectives, and keep delivery tied to measurable outcomes.
- Directly manage one associate or mid-level project manager, setting delivery standards and developing their skills.
- Direct and coordinate business analysts, engineering, and QA across workstreams so the program moves as one team.
- Remove blockers, sequence the work, and make the day-to-day delivery decisions that keep momentum.
- Proactively identify, quantify, and mitigate program risks before they become issues, and escalate with clear options when needed.
- Map and manage cross-workstream dependencies, and maintain a current, credible view of what could threaten the timeline.
- Drive issue resolution to closure and hold disciplined change control as scope evolves.
- Serve as the primary point of contact for senior client and internal stakeholders, and build the trust that lets you influence decisions.
- Translate fluidly between executive intent and delivery detail, so leadership sees a clear picture and the team has clear direction.
- Set and manage expectations on scope, timeline, and trade-offs, and keep difficult conversations honest and constructive.
- Bachelor’s degree in a related field, or equivalent practical experience.
- 8+ years experience leading software implementation programs end to end, from planning through delivery and go-live.
- Experience leading, mentoring, or directly managing project managers or delivery staff.
- Exceptional written and verbal communication, with a demonstrated ability to influence and align senior stakeholders.
- Strong risk and issue management: proactively identifying, quantifying, mitigating, and escalating program risks and cross-workstream dependencies.
- Program governance experience: establishing cadences, status reporting, and executive-level briefings.
- Financial and scope discipline: managing program budget, scope, and change control against business objectives.
- The ability to hold the big picture across workstreams while driving detailed execution.
- Cross-functional leadership across business analysis, engineering, QA, and customer teams.
- Working command of the SDLC and Agile delivery (ceremonies, artifacts, backlog, and release planning).
- US Citizen or Permanent Resident.
- PMP, PgMP, or equivalent program or project management certification, and Agile certifications such as CSM, PMI-ACP, or SAFe.
- Experience delivering in regulated or compliance-heavy environments, including accessibility standards such as Section 508.
- Experience with low-code or BPM platforms such as BizFlow AppDev, ServiceNow, or comparable suites.
- Experience coordinating integration with enterprise platforms such as Salesforce or Microsoft Power Platform, and managing vendor or partner delivery.
- Domain experience in HR, healthcare, public sector, or other complex operating environments.
- Proficiency with program tooling such as Jira, Microsoft Project, Confluence, and SharePoint.
- Prior P&L or cost-center responsibility on a program or portfolio.
- Change management and organizational adoption experience.
BizFlow is a low-code / no-code software company with over two decades of delivering process automation and workflow solutions to government and commercial clients. Our platform, BizFlow M, helps organizations build, enhance, and automate business processes without heavy coding.
This is the senior leadership seat on a program that matters to the business. You will own the plan and the outcome, lead a delivery team, and carry the executive relationships that decide whether the program succeeds. It is real scope and real authority on a small, senior team, the kind of role where your judgment shapes the result. If that is the level you want to operate at, this is a place to do it.
BizFlow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Skills Required
- Bachelor's degree in a related field or equivalent practical experience
- 8+ years of experience leading software implementation programs end to end, from planning through delivery and go-live
- Experience leading, mentoring, or directly managing project managers or delivery staff
- Exceptional written and verbal communication skills with the ability to influence and align senior stakeholders
- Strong risk and issue management experience, including identifying, quantifying, mitigating, and escalating risks and dependencies
- Program governance experience, including establishing cadences, status reporting, and executive briefings
- Experience managing program budget, scope, and change control against business objectives
- Ability to manage the big picture across workstreams while driving detailed execution
- Cross-functional leadership across business analysis, engineering, QA, and customer teams
- Working command of the SDLC and Agile delivery, including ceremonies, artifacts, backlog, and release planning
- US citizenship or permanent residency
- PMP, PgMP, or equivalent program or project management certification
- Agile certification such as CSM, PMI-ACP, or SAFe
- Experience delivering in regulated or compliance-heavy environments, including Section 508 accessibility standards
- Experience with low-code or BPM platforms such as BizFlow AppDev, ServiceNow, or comparable suites
- Experience integrating enterprise platforms such as Salesforce or Microsoft Power Platform
- Experience managing vendor or partner delivery
- Domain experience in HR, healthcare, public sector, or other complex operating environments
- Proficiency with Jira, Microsoft Project, Confluence, and SharePoint
- Prior P&L or cost-center responsibility on a program or portfolio
- Change management and organizational adoption experience
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The Company
What We Do
Established in 1998, BizFlow Corp. is a leading provider of process-centric workflow solutions built on its BizFlow M, low-code, no-code application platform. BizFlow is also a preferred, trusted advisor to decision-makers focused on business transformation and continuous process improvement across government and commercial markets. Our team has demonstrated past performance in delivering high quality business solutions as both trusted advisors and design and implementation partners. Projects have covered areas such as purchasing (procure-to-pay), sales operations (order-to-cash), human resources (hire-to-retire), product development (concept-to-product), and customer care (request-to-service). Program Management oversight melds together training with change management, quality management, resource optimization, and solution deployment. Professional expertise, partnerships and contract vehicles are in place to move swiftly and ensure long-term success. #bizflow #appdev #workflow #lowcode #leansixsigma #businessprocessmanagement
