Senior Technical Program/Project Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

U.S. Bank is seeking an accomplished Program/Project Manager Consultant to lead large, complex, multi-year initiatives within the CBB and Core Platforms Technology organization. This role provides end-to-end leadership from initial concept through implementation and post-implementation, aligning business objectives, technology delivery, risk management, and organizational readiness to achieve measurable outcomes.

The consultant directs cross-functional teams, coordinates interdependent workstreams and shared resources, and partners with sponsoring executives, business leaders, product teams, engineering teams, risk partners, and vendors. The role establishes governance, removes delivery barriers, clarifies acceptable risk, and communicates complex information effectively to audiences up to and including the Senior Vice Chair.

Key Responsibilities

Program and Project Leadership

• Lead multiple concurrent programs and projects from initiation through implementation and post-implementation.

• Define scope, objectives, success measures, delivery strategies, and integrated plans aligned with CBB and Core Platforms Technology priorities.

• Coordinate milestones, dependencies, implementation cycles, shared resources, and cross-functional execution.

• Drive accountability for delivery within approved scope, schedule, budget, quality, and risk parameters.

Stakeholder Management

• Build trusted relationships with sponsoring executives, business leaders, product and engineering teams, risk partners, vendors, and other key stakeholders.

• Facilitate timely decisions, resolve conflicts, align priorities, and remove obstacles that affect delivery.

• Prepare clear, concise, and relevant status reports, governance materials, and executive presentations tailored to the audience.

• Serve as a liaison across organizations to maintain alignment on outcomes, risks, and commitments.

Governance and Risk Management

• Establish and maintain governance, decision-making forums, reporting standards, change controls, and escalation paths.

• Identify, assess, prioritize, and mitigate risks, issues, assumptions, and dependencies.

• Monitor program health, delivery performance, scope changes, and adherence to organizational policies and methodologies.

• Escalate concerns with clear options, recommendations, and impacts to support informed decisions.

Financial and Resource Management

• Develop and manage budgets, forecasts, financial reporting, resource plans, and capacity needs.

• Partner with resource managers to secure the knowledge, skills, and staffing required for successful delivery.

• Oversee vendor engagements, contracts, and third-party dependencies.

• Optimize the use of resources while maintaining delivery commitments and controls.

Organizational Change and Continuous Improvement

• Integrate business readiness, change management, communications, and adoption activities into delivery plans.

• Improve program management practices, tools, governance, and delivery processes.

• Coach team members in planning disciplines and promote collaboration, accountability, and consistent execution.

Success Measures

• Programs and projects achieve committed business and technology outcomes within approved scope, schedule, budget, quality, and risk parameters.

• Governance enables timely decisions, transparent reporting, and effective escalation.

• Risks and dependencies are identified early and managed proactively.

• Stakeholders remain aligned, informed, and prepared for implementation and adoption.

• Delivery practices and organizational capabilities improve over time.

Basic Qualifications

• Bachelor's degree or equivalent work experience

• At least 10 years’ experience with tools and techniques for planning, organizing, monitoring and controlling IT projects.

Preferred Skills/Experience

• Experience leading technology transformation, platform modernization, or integration initiatives in a large, matrixed organization.

• Working knowledge of modern technology architecture, software development lifecycles, and Agile, Waterfall, or hybrid delivery approaches.

• Financial services experience, preferably within consumer and business banking, core banking platforms, payments, data, risk, or other regulated technology environments.

• Ability to translate complex business and technical information into actionable insights and compelling executive-level communications.

• Strong analytical judgment, attention to detail, and ability to manage ambiguity and competing priorities.

• Demonstrated ability to influence without direct authority and establish productive relationships across business, technology, and control functions.

This position is not eligible for visa sponsorship.

Location expectations
This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.