Senior Technical Program Manager

Posted 3 Hours Ago
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London, Greater London, England
In-Office
Senior level
Kids + Family • Retail • Robotics
The Role
The Senior Technical Program Manager drives complex digital program delivery across teams, managing risks and dependencies while ensuring alignment and clarity through strong communication and agile practices.
Summary Generated by Built In

Job Description

How would you like to help drive some of the LEGO Group’s most impactful and complex digital programs?  

As a Senior Technical Program Manager, you will play a critical role in enabling high‑quality delivery across multi‑team, cross‑functional programs within MCT. Working closely with Engineering, Product, and cross‑functional partners, you will create clarity, drive alignment, manage risks and dependencies, and keep delivery moving forward with pace and purpose! 

Core Responsibilities  

  • Drive successful delivery of complex, multi‑team programs, ensuring outcomes are clear, measurable, and aligned to MCT and product‑team objectives 

  • Lead program‑level operating rhythms (e.g., scrum‑of‑scrums, SteerCos, cross-team planning) and ensure program governance is consistently applied 

  • Shape clear, compelling program narratives, helping senior team members understand purpose, progress, risks, and trade‑offs 

  • Partner closely with Engineering and Product leads to define program goals, shared outcomes, and delivery expectations 

  • Develop transparency across risks, dependencies, and technical constraints, collaborating with teams to proactively mitigate issues 

  • Create and maintain high‑quality program plans, including roadmaps, dependency maps, delivery achievements, and rollout approaches 

  • Facilitate alignment between cross‑functional teams, ensuring blockers are removed quickly and decision paths are clear 

  • Support teams in planning and accomplishing rollout and deployment strategies, working with engineering, operations, and business partners 

  • Coach and uplift delivery behaviors across teams by modeling excellent collaboration, structure, and delivery rigor. Demonstrate standards in communication, facilitation, and risk management, acting as an informal leader to elevate TPM craft standards across the department.  

  • Work with TPMs, Product Owners, Engineers, and Architects to ensure delivery practices remain robust, predictable, and outcome‑focused 

Play your part in our team succeeding  

You will bring structure, communication excellence, and rigorous delivery practices to ensure our most important programs achieve their intended outcomes. While you won’t lead people directly, you will be a trusted delivery leader (reporting directly to the Senior Director of Delivery) who influences without authority, collaborating across teams to reduce ambiguity and improve flow! 

Do you have what it takes?  

  • Passionate about delivering complex work and seeing challenging programs through to completion 

  • Thrive in ambiguity and capable of bringing clarity, structure, and confidence to uncertain environments 

  • Excellent facilitation skills across varied program settings (scrum‑of‑scrums, SteerCos, cross‑team planning) 

  • Strong relationship-building skills, effectively collaborating with Product and Engineering leaders, alongside exceptional written and verbal communication skills to tailor messaging for diverse audiences.  

  • Broad understanding across Tech, Product, and Business domains, with an appetite to learn quickly 

  • Solid, hands-on experience with agile delivery models across multiple frameworks, complemented by a strong understanding of agile engineering practices, application lifecycle management, modern architecture principles, and awareness of traditional program management where appropriate 

  • Exhibits strong presentation skills and confidence in communicating with senior partners, able to articulate complex trade-offs in cost, time, scope, and quality in simple, actionable terms.  

  • Pragmatic and balanced: able to zoom out strategically while diving into delivery detail when required 

  • Track record of influencing without authority and driving alignment across multiple teams 

  • Demonstrates resilience, calmness, and constructive problem‑solving during high‑pressure delivery situations 

  • Proficient in risk management, dependency planning, roadmap shaping, and multi‑team coordination 

  • Experience working directly with engineering teams and deep familiarity with agile software development processes 

  • Comfortable developing rollout/deployment strategies and partnering with cross‑functional teams 

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Top Skills

Agile Software Development
Application Lifecycle Management
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The Company
HQ: Billund
19,827 Employees
Year Founded: 1932

What We Do

We are the LEGO Group, the company behind the world’s most loved LEGO® bricks. Our brand name derived from the two Danish words Leg Godt, which mean “Play Well”.

We’ve been sparking imaginations and inspiring the builders of tomorrow since 1932. This is our mission and what motivates our colleagues around the world every day.

Today, we remain proudly family-owned with headquarters in Billund, Denmark. We have regional hubs in Boston, USA; London, UK; Shanghai, China; and Singapore, as well as 7 manufacturing facilities around the world.

These places are home to 28,000+ colleagues in everything from design and engineering to digital technology and marketing. Together we learn, imagine and build – creating play experiences that are sold in over 130 countries worldwide.

A purposeful and responsible global brand where creativity helps to inspire builders all around the world. Just imagine being part of that!

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