Senior Technical Program Manager

Reposted 4 Days Ago
Easy Apply
Austin, TX, USA
In-Office
Senior level
eCommerce • Other • Professional Services • Retail
A leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home.
The Role
The Senior Technical Program Manager will lead cross-functional projects, aligning business needs with technology solutions, ensuring seamless integration across platforms, and managing system improvement initiatives.
Summary Generated by Built In
Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home. 

Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.

The Senior Technical Program Manager (TPM) will lead and independently manage cross-functional projects focused on technical systems and system integrations.  This role is responsible for driving seamless integration across Microsoft Dynamics, Yard Management System (YMS), Warehouse Management (WMS), and Transportation Management (TMS) platforms, ensuring alignment between business operations and scalable technology solutions. 

This is a highly operational, hands-on role requiring deep experience in enterprise system integrations, supply chain workflows, and cloud-based environments. The ideal candidate is a strategic thinker and strong communicator who can bridge technical architecture and business execution, while actively driving programs forward, resolving integration challenges, and building system maturity across the organization. 

The Ideal candidate will have:  

  • 10+ years of enterprise technical program or project management. 
  • Direct experience with Microsoft Dynamics (ERP), YMS, and TMS platforms. 
  • Experience in CPG, retail, or distribution environments. 
  • Strong integration expertise (APIs, data flows, middleware, system dependencies). 
  • Experience operating in cloud-based environments (Azure preferred). 
  • Proven ability to lead complex, multi-system programs at scale. 
  • Strong executive communication skills. 
  • Comfortable operating both strategically and hands-on. 

Job Requirements:  

Technical Oversight 

  • Partner with Engineering and IT teams to ensure architectural alignment, data integrity, scalability, and performance across integrated systems. 
    Lead integration initiatives within cloud-based environments (Azure preferred; other cloud platforms considered). 
  • Capture upstream and downstream technical impact, defining scope, ownership, dependencies, licensing, versioning, and compatibility. 
    Coordinate functionality validation with QA to ensure solutions meet business and operational requirements. 
  • Work directly with Development teams to deliver scalable, stable, and production-ready system enhancements. 
    Implement Agile methodologies to support structured development cycles and predictable delivery. 
  • Oversee vendor accountability across implementation, configuration, upgrades, and support cycles. 
  • Evaluate solution capabilities and ensure alignment with long-term enterprise architecture and operational needs. 

Program Leadership 

  • Own end-to-end delivery of enterprise system programs across ERP, CRM, WMS, and TMS environments. 
  • Define and manage system roadmaps aligned to operational and supply chain strategy. 
  • Establish structure and governance within a maturing PM function. 
  • Mentor junior PMs while remaining actively involved in delivery. 

Scope of Work 

  • Lead integration and optimization initiatives across: 
  • Microsoft Dynamics (ERP Finance / Supply Chain modules) 
  • Warehouse Management Systems (WMS) 
  • Transportation Management Systems (TMS) 
  • Partner with warehouse and logistics leaders to improve system-enabled operational efficiency. 

Operational Expectations 

  • Drive system alignment across procurement, finance, warehouse operations, transportation, and supply chain workflows. 
  • Support high-volume CPG distribution environments with integrated ERP, WMS, YMS and TMS platforms. 
About Four Hands
Headquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor — pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home. 
Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win.
And, we are constantly pursuing better — from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs — we are never settled, never done.
Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
Visit www.FourHands.com for more information.

Top Skills

Azure
Microsoft Dynamics
Salesforce
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The Company
HQ: Austin, TX
330 Employees
Year Founded: 1996

What We Do

Welcome to Four Hands. For over 25 years, we've been a leading designer and wholesaler of well-crafted furniture and décor, helping people create spaces that feel like home. Founded in Austin in 1996, Four Hands has international offices in China, India, Vietnam, Mexico, Indonesia, and showrooms in High Point, North Carolina, Las Vegas, Nevada, and Austin, Texas. Our team enthusiastically supports the growing needs of large retail chains, as well as independent regional stores and interior designers. Our pieces are unique to us — the product of careful trendspotting, selected materials and innovative design techniques for an ever-expanding assortment. Our trade customers have 24/7 online access to 6,000 design-forward products, from living and dining room to art, outdoor, accessories, and more. Receiving numerous recognitions and accolades, including ranking in the Inc. 5000 list 14 times, Four Hands is one of the most dynamic companies in the furniture industry today. We hire the most experienced people in the industry and talented individuals with robust backgrounds to bring a fresh approach to the furniture business. As a team, we actively challenge ourselves on the notion of what’s possible. The only thing we take more seriously than doing great work is having great fun.

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