Senior Technical Program Manager

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Program & Project Management

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Senior Technical Program Manager

Location: San Francisco

Role Overview:
Technical Program Managers (TPMs) play a pivotal role at Salesforce by leading large-scale, cross-functional initiatives within our Technology & Products organizations. As a Senior Manager of Technical Program Management for Platform, you will spearhead key initiatives, ensuring operational excellence across the teams you support. This role involves driving operational coordination across Engineering and Product to swiftly deliver critical capabilities to our Product portfolio. You will lead cross-functional teams through development and release phases, manage complex dependencies and timelines, mitigate risks, and align deliverables with our business strategy.

Key Responsibilities:

• Lead the planning, execution, and delivery of large-scale technical programs from inception to completion.

• Collaborate with cross-functional teams to define program scope, objectives, and deliverables.

• Develop comprehensive project plans, including timelines, milestones, and resource allocation.

• Identify and manage program risks, issues, and dependencies; develop effective mitigation strategies.

• Communicate program status, progress, and key metrics to stakeholders and executive leadership.

• Champion a culture of continuous improvement through best practices and process enhancements.

• Ensure alignment between technical teams and business objectives.

• Drive Agile methodologies and practices adoption within the program.

• Mentor and guide junior program managers and team members.

Qualifications:

• Bachelor's degree in a relevant field.

• Proven track record of successfully delivering complex software programs at scale, involving multiple software development teams. Experience with large product launches is advantageous.

• Strong understanding of the software development lifecycle (SDLC) and Agile methodologies.

• Excellent project management skills, including task prioritization, resource management, and deadline adherence.

• Exceptional communication and interpersonal skills, with the ability to collaborate effectively across all levels of stakeholders.

• Strong analytical and problem-solving abilities.

• PMP, Scrum Master, or other relevant certifications are a plus.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $145,200 to $199,700.