Senior Technical Program Manager

Posted 14 Days Ago
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Chicago, IL
Senior level
Fintech • Financial Services
Building better futures for all traders
The Role
As a Senior Technical Program Manager, you will drive the execution of product development, managing the lifecycle of web projects using Agile methodologies, and facilitating collaboration between technical and non-technical teams. Your responsibilities include overseeing project delivery, managing risks, and providing regular updates to stakeholders.
Summary Generated by Built In

JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD

Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're on a mission to empower traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence.  

Our growth story is nothing short of exhilarating. Over the last 20 years, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. In the last 5 years alone, our user base has grown by 400% to over 2 million users and we have become the number one rated futures brokerage worldwide. 

But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders.  

So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. 

Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.  

Sr. Technical Program Manager
Chicago

What you'll do:
As a NinjaTrader Sr. Technical Program Manager, you will contribute to the development of high-quality, scalable technology and various products across the organization, driving execution and ensuring timely delivery. Reporting to the TPM Manager, you will oversee multiple stages of the product development lifecycle, collaborating closely with engineering and product development teams. Acting as a communications liaison between technical and non-technical colleagues, you will facilitate cross-collaboration and understanding across Product Management, Product Development, and other departments. You are skilled at prioritizing, organizing, tracking, providing status updates, clarifying scope, and proactively managing risks and escalations through effective triage.

In this role, you will:

  • Own and drive the entire lifecycle of complex web projects, ensuring technical delivery, meeting deadlines, and maintaining quality standards
  • Collaborate closely with product development using Agile methodologies to resolve issues and keep everything on track
  • Lead impactful architecture discussions with engineering teams, designing scalable, secure, and high-performance solutions that meet long-term business needs
  • Craft and review clear technical specification documents to align all teams on system requirements and design
  • Champion Agile processes, facilitating Scrum rituals such as backlog grooming, sprint planning, and retrospectives
  • Work with product management, engineering, and UX teams to deliver high-value customer features
  • Provide regular, transparent updates to key stakeholders on goals, risks, and next steps
  • Contribute to strategic planning and road mapping processes, ensuring alignment with business goals
  • Identify, assess, and mitigate technical, resource, and operational risks
  • Diagnose and resolve technical issues swiftly, keeping development progress on track
  • Influence key technical decisions, balancing technical debt with business outcomes
  • Mentor and coach junior TPMs, fostering technical leadership and collaboration
  • Continuously improve processes, systems, and team performance for long-term success

What you'll need:

  • 7+ years of technical program management experience with web technologies or platform development
  • Strong technical expertise in HTML5, CSS3, JavaScript, React, Node.js, and architectural design
  • Experience driving Agile methodologies (Scrum/Kanban) in fast-paced environments
  • Ability to lead architectural discussions and influence technical and non-technical stakeholders
  • Proven leadership experience managing key stakeholders and guiding teams toward shared objectives
  • Excellent problem-solving skills, making decisions quickly and resolving technical issues effectively
  • Experience providing clear, regular updates to senior leadership
  • Familiarity with cloud platforms (AWS, GCP, Azure) and microservices architecture
  • A Bachelor's degree in Computer Science, or equivalent technical education and work experience
  • Previous experience as a Software Engineer with deep knowledge of the full software development lifecycle
  • Strong communication skills to collaborate with developers, product managers, business owners, and leadership

Bonus points for:

  • A bias for action in dynamic environments, with the ability to make decisions quickly
  • Experience evaluating product performance metrics and implementing improvements
  • A genuine interest in staying up to date on advancements in technical product development


Our Core Benefits Include:

  • Hybrid Schedule with Extra Remote Flexibility (Totalling over 55% remote time)
  • Generous PTO
  • 7 Paid Holidays Annually + 5 Conditional Holidays Annually
  • 1 Service Day Annually
  • 401k with 3.5% Company Match
  • Health, Vision, Dental Coverage
  • Life and Disability Insurance Covered 100% by NinjaTrader
  • Flexible Spending Accounts for Transit and Parking
  • Gym Membership

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

What the Team is Saying

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Emma
The Company
HQ: Chicago, IL
300 Employees
Hybrid Workplace
Year Founded: 2003

What We Do

More than 1.8 million futures traders trust NinjaTrader's award-winning software and brokerage services to help them trade smarter. Since 2003, we've been building better futures for all traders by making futures trading more accessible, scalable, and user-friendly.

As a bold, innovative thought leader in the trading space, we build products and services that empower active futures traders to easily analyze and react to data from the world's leading financial markets. Veteran and new futures traders alike look to us for our always-on support, daily free education and analysis, access to developer apps, and much more.

We believe in the power of innovation to drive futures trading forward. Together, we continue to redefine what's possible in trading, advocate for our customers, and provide the best tools, support, and experiences to the fast-growing retail futures trading community.

Located in Chicago, our entrepreneurial, employee-centric culture is inspiring, innovative, and inviting. We're committed to diversity, equity, and inclusivity, so our team members feel at ease to be themselves and empowered to deliver the work they do best.

Why Work With Us

Our team members are our #1 asset and the signature ingredient to our success. When you join NinjaTrader, you become part of an innovative, forward-looking community that encourages creativity, collaboration and camaraderie to deliver the best futures trading experience possible to our more than 1.8 million users. See why better futures start here.

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NinjaTrader Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQChicago, IL
With river views and all the hotspots of River North and the Loop minutes away, 222 North LaSalle is positioned in the most vibrant part of downtown, right at the corner of LaSalle and Wacker. Amenities include onsite parking, gym, coffee house, employee events, and restaurants.

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