Redfin is revolutionizing the $75 billion real estate industry. We use data, beautiful software, and innovative design to put customers first at every step in the home-buying and selling process. Get ready to dive headfirst into our award-winning website and mobile apps, solving complex business problems in a highly visible, customer-centric way. If you value doing great work in a collaborative environment, join our team!
Redfin is looking for a passionate leader to drive security, compliance, and reliability programs across our engineering organization. As a Senior Technical Program Manager, you will own projects that impact all of engineering, including security initiatives, infrastructure reliability, and compliance programs.
About the Role
Own quarterly planning, roadmap development, and program execution across infrastructure engineering, translating priorities into milestones, dependencies, and measurable outcomes.
Partner with Compute, Database, Streaming, Networking, and Cloud Governance teams to identify risks, remove blockers, and drive cross-team execution.
Partner with the security team to define and roll out security, risk, and compliance programs across the company.
Establish clear visibility into commitments, progress, risks, and tradeoffs; report up to engineering and senior leadership, and turn infrastructure requirements into clear asks for feature teams.
Improve the operating mechanisms and cross-functional coordination needed to deliver complex infrastructure and security initiatives, driving alignment across teams outside of infrastructure.
About You
7+ years of technical program management, engineering program management, or comparable experience leading complex technical programs.
Experience driving large-scale infrastructure, cloud, platform, or security initiatives across multiple engineering teams.
Strong technical fluency in modern infrastructure concepts, with the ability to engage deeply with engineers, understand dependencies, and challenge technical plans.
Demonstrated ability to build roadmaps, manage competing priorities and dependencies, and drive execution in ambiguous or rapidly changing environments.
Strong written and verbal communication skills, including experience communicating risks, tradeoffs, and program status to senior leadership.
Preferred Experience
Experience with AWS or other large-scale public cloud environments and technologies such as databases, Kubernetes/compute platforms, networking, streaming, or cloud governance.
Experience managing cybersecurity, information security, risk, audit, or regulatory compliance programs.
Experience working in regulated environments or with systems handling sensitive consumer, financial, or business data.
Experience supporting large-scale technology integrations, acquisitions, or organizational transformations.
Technical background in infrastructure engineering, software engineering, systems engineering, or security engineering.
Skills Required
- 7+ years of technical program management or comparable experience leading complex technical programs
- Experience driving large-scale infrastructure, cloud, platform, or security initiatives across multiple engineering teams
- Strong technical fluency in modern infrastructure concepts and ability to engage deeply with engineers
- Demonstrated ability to build roadmaps, manage competing priorities and dependencies, and drive execution
- Strong written and verbal communication skills, including communicating risks, tradeoffs, and program status to senior leadership
- Experience with AWS or other large-scale public cloud environments and technologies such as databases, Kubernetes, networking, streaming, or cloud governance
- Experience managing cybersecurity, information security, risk, audit, or regulatory compliance programs
- Experience working in regulated environments or with systems handling sensitive consumer, financial, or business data
- Experience supporting large-scale technology integrations, acquisitions, or organizational transformations
- Technical background in infrastructure engineering, software engineering, systems engineering, or security engineering
What We Do
Rocket Mortgage, formerly known as Quicken Loans, is a Detroit-based digital mortgage lender helping consumers buy homes, refinance existing mortgages, and access home-equity products. Its mission is to “help everyone home,” supported by technology-enabled experiences such as electronic closings. Founded by Dan Gilbert, the company serves millions of clients and operates as a separate mortgage-lending subsidiary within Rocket Companies for homeownership needs.
