Senior Technical Program Manager

Senior Technical Program Manager

Position Responsibilities:

• Manages cross-squad programs across complex technical, regulatory, or other cross-cutting needs

• Ensures progress against important milestones where consistent and coordinated implementation is required

• Maintains a perspective on impact of changes required for implementation

• Lead development and documentation to ensure ongoing maintenance of technical and regulatory solutions

• Defines scope for complex, cross-team projects with high impact

• Leads coordination efforts with some leadership support of Product Owners, Architects and Engineers to meet regulatory and technical requirements

• Often exceeds purpose and quality requirements

• Has positive impact to specific organizational entities & understands nature of impact

Required Qualifications:

• Demonstrates understanding of how technology supports Manulife's strategy

• Strong detail orientation

• Awareness of full-technology stack

• Strong understanding of interconnections between various business priorities

• Known for expertise in specific fields within working team and associated teams

• Solid interpersonal skills beyond role requirements

• Deep knowledge of discipline, and deep tacit understanding across domains

• Beginning to apply knowledge to market demands and addresses potential customer requirements

• Often sees overall 'picture' and alternative approaches; vision of what may be possible

• Good understanding of the political relationships within the firm

• Strong knowledge & expertise of the business

• Good organizational and problem-solving abilities that enable you to manage through creative abrasion

• Good verbal and written communication; able to effectively articulate technical vision, possibilities, and outcomes

• Strong analytical skills.

• Good grasp of complex situations

• Excellent issue management and problem solving skills

• Familiarity with insurance industry and distribution related systems is a plus

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].