Senior Technical Program Manager - Tech Management

Posted 2 Days Ago
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Shanghai, Shanghai Municipality, Shanghai, CHN
In-Office
Senior level
eCommerce • Gaming
Riot Games is committed to changing the way video games are developed, published, and supported for players.
The Role
Lead end-to-end technical delivery of major global esports broadcast programs, manage vendor and contractor teams, own event budgets and SOWs, drive technology adoption and process improvements, mentor technical leads, and ensure operational excellence across assigned events.
Summary Generated by Built In

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That's where you come in.

Job Summary

As the Senior Technical Program Manager, you will lead our most complex, high-impact broadcast technology programs for global esports. You will be responsible for the end-to-end technical delivery of major events, from planning and design through execution. You will leverage your deep subject matter expertise to implement and scale our broadcast technologies, contributing to the long-term global roadmap. You will lead and manage a dedicated team of vendor provided broadcast tech managers, vendor provided broadcast engineers, vendor utility contractors and overall technical vendors to ensure flawless execution of your programs. This role is accountable for the operational excellence, innovation, and technical success of all assigned events.

Responsibilities:
  • Program & Technical Leadership: Lead the end-to-end technical execution of our largest, most complex broadcast programs (e.g., Valorant Champions, League of Legends World Championship).
  • Contribution to Strategy: Partner with the Principal TPM to contribute to the multi-year technical roadmap by providing data-driven insights. Implement the global asset strategy for your events, determining the optimal mix of rented vs. owned equipment to meet event goals.
  • Contractor Team Management: Lead and manage the event-specific broadcast tech manager, utility contractor and vendor teams. Handle resource planning, task assignment, and performance management for your events, ensuring adherence to global standards.
  • Vendor & Project Management: Manage day-to-day vendor relationships and delivery for your assigned events. Contribute to SOW creation and manage the event-level budget, ensuring events are delivered on time and on budget.
  • Operational Excellence: Serve as the direct point of accountability for the technical health and success of your events. Champion and implement broadcast technology excellence, monitoring, and continuous improvement within Esports Production Management.
  • Technology & Process Improvement: Identify, evaluate, and pilot emerging technologies within your projects. Recommend new solutions and process improvements based on project outcomes. Partner with Esports Event Technology (EET) on integration for broadcast engineering, systems, networking, and broadcast design.
  • Mentorship & Stakeholder Management: Act as a technical mentor for tech managers and contractor and vendor leads. Communicate project status, risks, and milestones effectively to all event stakeholders and management.
Required Qualifications:
  • 6+ years of experience in broadcast operations, technical production, or a related field.
  • 3+ years of experience leading complex technical projects or large-scale broadcast events.
  • Experience managing project-specific contractor or vendor teams.
  • Experience managing and tracking complex project budgets.
  • Strong knowledge of large-scale broadcast systems, project management, and live production logistics.
  • Proven ability to deliver complex, large-scale technical projects from end-to-end.
  • Excellent communication and stakeholder management skills.

Don’t forget to include a resume and cover letter. We receive a lot of applications, but we’ll notice a fun, well-written intro that shows us you take play seriously.

Skills Required

  • 6+ years of experience in broadcast operations, technical production, or a related field.
  • 3+ years leading complex technical projects or large-scale broadcast events.
  • Experience managing project-specific contractor or vendor teams.
  • Experience managing and tracking complex project budgets.
  • Strong knowledge of large-scale broadcast systems, project management, and live production logistics.
  • Proven ability to deliver complex, large-scale technical projects end-to-end.
  • Excellent communication and stakeholder management skills.

Riot Games Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Riot Games and has not been reviewed or approved by Riot Games.

  • Healthcare Strength Medical, dental, and vision plans extend to employees, spouses/domestic partners, and children, with mental health and LGBTQIA+ support. Coverage breadth is reinforced by disability insurance and access to wellness and therapy programs.
  • Leave & Time Off Breadth Open Paid Time Off, company-wide end-of-year and mid-year breaks, and paid sabbaticals provide significant time to disconnect and recharge. These are complemented by holidays, sick time, and paid volunteer time.
  • Wellbeing & Lifestyle Benefits A Wellness Fund, Play Fund, free meals and office snacks/drinks, fitness stipends/classes, and commuter benefits add meaningful day-to-day value. Donation matching and relocation support further enhance the lifestyle component of total rewards.

Riot Games Insights

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The Company
HQ: Los Angeles, CA
4,500 Employees
Year Founded: 2006

What We Do

Since 2006, Riot Games has stayed committed to changing the way video games are developed, published, and supported for players. From our first title, League of Legends, to 2020’s VALORANT; we have strived to evolve the community with growth in Esports, and expansion from games into entertainment. Players are the foundation of Riot's community and because of them, we’re able to reach new heights.

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